Job Description

We are working closely with local authority in Slough to assist with the appointment of a Senior Tenancy Relations Officer, on a 6.5-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay £23.51- £31.00 per hour

The Senior Tenancy Relations Officer will play a key role within the Housing Regulation service, working in partnership with Housing Demand services to regulate and improve standards within the private rented sector, prevent homelessness, and promote lawful and sustainable housing outcomes. The role will focus on tenancy relations, housing enforcement, landlord and tenant compliance, and robust application of housing legislation to address unlawful practices and tenancy-related disputes.

Responsibilities:

• Provide specialist advice, guidance, and support to tenants, landlords, residents, and stakeholders regarding housing rights, tenancy responsibilities, and landlord obligations under housing legislation.
• Educate landlords, tenants, and service users on legal obligations, housing standards, and compliance requirements to improve understanding and reduce tenancy disputes.
• Investigate complaints, allegations, and reports of unlawful eviction, harassment, anti-social behaviour, unlicensed activity, tenancy breaches, and illegal housing practices.
• Ensure investigations and legal proceedings are conducted in accordance with statutory timescales, evidential standards, and procedural requirements.

Qualifications:

• Degree-level qualification or equivalent professional experience in Housing, Environmental Health, Public Health, Law, Regulatory Services, Community Safety, or a related discipline.

Essentials

• Evidence of continuing professional development in housing law, tenancy relations, homelessness prevention, enforcement, safeguarding, or investigation practice.
• Strong knowledge of housing legislation including the Housing Act 1988, Landlord and Tenant Act 1985, Protection from Eviction Act 1977, Renters' Rights legislation, and relevant case law is essential.
• Significant experience working within tenancy relations, housing enforcement, environmental health, housing demand, homelessness prevention, or regulatory services
• Experience investigating housing-related complaints, tenancy disputes, unlawful eviction, harassment, anti-social behaviour, or housing enforcement cases.
• Current and valid UK driving licence is essential.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires a Basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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