Job Description

As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly.

This is an opportunity to join the Technology Alliances organization at Nexthink. This role builds strategic technology partnerships and turns them into joint integrations, solutions, and growth opportunities for Nexthink. This is not a sales job. This is a Strategic Partnerships job to build solutions, a partner ecosystem, and new business opportunities. The right candidate is proactive, anticipates what each partnership needs, and is ready to roll up their sleeves to help build the partnerships and ecosystem.

Reporting to the Senior Director, Technology Alliances, the Senior Manager, Technology Alliances executes the strategy for Nexthink's most strategic technology partnerships. This leader owns the business relationship and partnership execution with top-tier technology partners, ensuring each relationship delivers mutual value through joint product integrations, co-developed solutions, and executive alignment.

This leader builds partnerships, joint integrations, and ecosystem solutions that Nexthink Sales, Channel, and MSPs then take to market. Regional account mapping, customer-specific co-sell motions, and day-to-day deal execution belong to Sales, Channel, and MSPs.

Working collaboratively with Product Management, Partner Architecture, Partner Operations, Marketing, Legal, and Finance, this leader aligns partner strategy, solution development, roadmap priorities, and executive engagement so each partnership moves from concept to execution.

The ideal candidate combines strong relationship management with technical fluency to navigate complex, multi-stakeholder partnerships in a rapidly evolving DEX landscape.

What you'll do:

Strategic partner relationship management

• Develop and execute the partnership plan for each assigned strategic technology partner.
• Operationalize joint partnership plans with clearly defined milestones, deliverables, and success metrics for each strategic partner.
• Build and maintain multi-threaded relationships across partner organizations, including executive sponsors, product leaders, business development, and technical teams, up to and including C-level sponsorship on both sides.
• Conduct regular business reviews with strategic partners to assess partnership health, progress against goals, and opportunities for expansion.

Solution and integration development

• Serve as the Nexthink business owner who brings Nexthink and partner Product Management and Engineering teams together to design, develop, and launch joint integrations and solutions.
• Partner with Product Management and architecture teams to ensure every technology partner integration has a clearly scoped architecture, a committed position on the Nexthink product roadmap, and a defined path to GA and support.

Cross-functional execution

• Partner with Legal on partnership agreements, joint solution terms, and integration-related contractual matters.
• Partner with Finance on partnership economics, joint investment cases, and the business case for new integrations.
• Partner with Partner Operations on program requirements, partner onboarding, documentation, internal process alignment, CRM hygiene, and tracking needed to keep partnership work moving across teams.
• Align with the Channel and MSP Partnerships leaders extending strategic technology integrations through channels where applicable.

Enablement of sales, channel, and go-to-market

• Hand off joint partner solutions and opportunity context to Sales and Channel Alliances for regional execution, providing the partner context, positioning, and relationships they need to be successful in the field.
• Work with Sales Alliances and Channel teams to develop partner-specific messaging, competitive positioning, and co-sell playbooks.
• Collaborate with Partner Marketing on joint go-to-market activity, including co-branded assets, webinars, events, and case studies.
• Represent Nexthink at partner events, advisory boards, and executive briefings to strengthen relationships and elevate partnership.
• Champion partner success stories internally and externally to drive awareness and adoption of joint solutions.

Executive alignment and reporting

• Provide regular updates to the Nexthink executive team on the status, progress, and direction of each technology partnership.
• Escalate partnership risks and blockers with clear recommended actions and owners.
• Deliver quarterly partnership scorecards measuring integration adoption, partnership health, and present a consolidated Technology Partnerships business review to the executive leadership team.

Qualifications

• Execution Excellence. Disciplined operator who turns strategy into measurable outcomes by tracking commitments, driving follow-through, and delivering results on time.
• Integration Fluency. Comfort engaging in technical discussions on integrations, APIs, MCP, AI Skills, and agentic workflows with the ability to shape practical joint solutions and identify where these patterns unlock real customer value.
• Relationship Building. Skill in developing deep, trust-based relationships across multiple levels of partner organizations, up to and including the C-suite.
• Cross-Functional Leadership. Ability to align and mobilize internal teams across Product, Engineering, Partner Operations, Marketing, Legal, Finance, GSI Partnerships, and Sales/Channel Alliances around partnership objectives.
• Business Acumen. Understanding of enterprise software economics, partner business models, and how technology partnerships translate to ecosystem value and pipeline.
• 5+ years of experience in technology alliances, strategic partnerships, or business development
• Demonstrated track record in enterprise software, cybersecurity, or data protection of executing strategic technology partnerships and driving joint integrations and solution development, ideally with partners such as CrowdStrike, ServiceNow, Palo Alto Networks, AWS, or Microsoft.
• Strong technical fluency; experience with API-based integrations, cloud architectures, and modern AI/agent frameworks (MCP, AI Skills) is highly preferred.
• Bachelor's degree or equivalent experience.

Additional Information

We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

In addition, we offer:

• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• 📚 Free access to professional training platforms to explore your interests and enhance your skills.
• 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.