Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
The Senior Techno-Functional Analyst will focus on a supply chain suite of capabilities, including Demand Planning, Replenishment Planning, Inventory Optimization, and Order Optimization. This is a high-visibility, autonomous opportunity perfect for a technical professional eager to take full operational ownership of a modern supply chain tech stack as a Subject Matter Expert.
The Senior Techno-Functional Analyst works closely with business users to understand the processes and requirements, translating them into artifacts to create solutions. This role engages in projects of all sizes and monitors/configures the application to enable all essential software features for optimal performance. It is the ideal role for a consultative problem-solver who wants to actively challenge business assumptions, design complex enterprise processes, and advise leadership.
What you will do:
Routine Day Balance:Your time will roughly be divided into functional design, hands-on tech stack, on-call break fix, project work, and working with business partners.
o9 Platform & Tech Stack SME: Function as a key SME for system availability, stability, and value realization within the o9 platform. Direct internal technologies (including dbt, BigQuery, Data Lake, GCP, and Certified Datasets) to build and maintain secure, performant, and stable systems.
Strategic Translation & Requirement Engineering:Elicit domain requirements using interviews, document analysis, and workflow analysis. Understand complex customer business needs and translate them into actionable artifacts for IT staff, Product Owners, and SaaS vendor support teams.
Consultative Pushback:Drive and actively challenge business users on their assumptions regarding how they will successfully execute their plans. Break down high-level information to identify the underlying true needs of user requests.
Process Design & Optimization:Configure and tune applications for optimal performance, approaching problems with an awareness of key metrics (forecast accuracy, inventory turns, service levels) that must be balanced.
Ownership & Leadership: Successfully engage in multiple large initiatives simultaneously, absorbing break fix volume while driving long-term strategic Center of Excellence (CoE) initiatives. Mentor less-experienced analysts and occasionally serve as a project team leader.
When you will work:
Monday to Friday, 8am to 5pm plus an on-call requirement (1 week on call every 3 to 4 weeks).
Hybrid schedule: 4 days in the office in Wyoming, MI with 1 day remote.
What you'll bring to the table:
Bachelor's Degree in Computer Science, Information Technology, or a related field required.
Five to eight years of previous analysis, software development, or relevant experience required.
Technical Acumen (Must-Have): Direct, proven experience working within a modern tech stack (dbt, BigQuery, Data Lake, GCP, Certified Datasets).
Supply Chain Expertise (Must-Have): Deep understanding of demand planning and replenishment activities.
Vendor Management: Proven experience managing and collaborating with SaaS vendors.
Independent Problem Solving:Highly motivated to engage in multiple large initiatives simultaneously with little to no oversight.
Communication: Excellent verbal and written communication skills; able to interact professionally and clearly with executives, managers, developers, and diverse subject matter experts.
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.
We’ve grown to become the largest family-operated broadline food service distributor in North America by upholding the same business approach since 1897—being passionately committed to the people we serve. We believe in the power of good food—to bring people together and make moments special. Every product, every order, and every decision we make is inspired by the people on the other side of the plate.
We distribute to foodservice operators throughout the Midwest, Northeast, Southeast and Southwest regions of the U.S. and coast to coast in Canada.
Our company also operates more than 170 Gordon Food Service Stores, which are open to the public and provide the benefits of restaurant-quality products and friendly, knowledgeable service. Gordon Food Service Stores do not charge a membership fee.
Gordon Food Service Stores are the primary supplier for many small foodservice operators, including: restaurants, churches, daycare providers, caterers, event planners, and other small businesses.
We offer a broad range of employment opportunities throughout our corporate offices, distribution centers, and retail stores. We have a strong commitment to our employees and foster an environment that promotes internal growth, training, and career development opportunities.
Gordon Food Service is an Equal Opportunity Employer and does not discriminate against any person on the basis of age, sex, race, religion, national origin, disability, or veteran status.
