Davies North America

Senior Technician

Davies North America  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  5 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Senior Technician

Application Deadline: 29 May 2026

Department: Administration

Employment Type: Permanent - Full Time

Location: Home United Kingdom

The Senior Technician will be responsible for the accurate and timely recording of data for in scope clients in their selected Policy Administration System (PAS). This involves the full lifecycle of the policy including EPI, written, priced loss ratios, Renewals and endorsements. The main focus is to ensure the timeliness, quality and consistency of data throughout the clients.

The Senior Technician will also be involved in the onboarding process of new clients where the level of Data Partnering Service ‘DPS’ will be agreed.

Key Responsibilities

  • Quality control (second pair of eyes) of Policy Administration on behalf of in scope clients:
- Original Slip entry both new and renewals
- Evidence of IELR and RARC
- Signing queries (where received)
- Additional entries (endorsements into IRIS)
- Review of EPI and written on facilities (existing policies maintenance)
- Review of Bordereaux in line with written where applicable
- Queries to be raised with Client DPS in first three months
  • Work with Client Data Partner DPS on sample selection each month
  • Month-end Reporting including findings and KPI’s
  • Work closely with DPS and Syndicates in respect of data issue management (monitoring, resolution, reporting, escalation)
  • Ensure timely and accurate documentation is received for review
  • Feedback any PAS issues
  • Part of the Data Working Groups

Skills, Knowledge & Expertise

Key Personal Skills:
  • Communication: Expresses ideas effectively and listens actively, facilitating productive relations with team and other internal & external stakeholders.
  • Ability to produce consistently accurate work to tight deadlines
  • Flexibility: readily adapts to changing organisational needs and priorities and has the ability to work simultaneously on a variety of projects.
  • Analytical: possesses the ability to understand, visualize, articulate and solve problems involving systems, data, processes and people.
  • Initiative: Proactively takes action to influence events. Generates ideas for improvement, takes advantage of opportunities and suggests innovations.
  • Willingness to learn about the market and develop technical skills
Key Technical Skills:
  • Deep understanding of Lloyd’s and London market processing requirements
  • Good understanding of Lloyd’s/London Market and the broader insurance and reinsurance industry
  • Ability to understand Lloyd’s and Non-Lloyd’s slips and transpose information to client systems, most commonly IRIS
  • Intermediate Excel Essential
  • Understanding of Lloyd’s Reporting

Job Benefits

Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Join us and enjoy our ever-evolving benefits, including but not limited to:
  • Reward platform – discounts for over 800 retailers
  • 25 days holiday (rising with service)
  • Well-being centre
  • Recognition programme
  • Family friendly employer
  • Pension - company contribution at 10%
  • Life Assurance (10 x basic salary)
  • Private medical with an annual health check
  • Development, training, and professional qualification
  • Employee volunteering programme
Davies North America

About Davies North America

We deliver professional services and technology solutions across the risk and insurance market, including claims, underwriting, distribution, regulation, customer experience, human capital, digital transformation and change management. 

 

Our global team of more than 8,000 professionals operate across the UK, Ireland, Bermuda, the U.S., Canada, Spain, Switzerland, and India, providing specialist solutions to more than 1,000 highly regulated and global clients - helping them to manage risk, operate their core business processes, transform, and grow. 

Davies U.S. is dedicated to bringing this breadth of insurance sector services to America and is quickly expanding. We provide valuable integrated claims capability and resources, operational and consulting solutions for the insurance market, and innovative InsurTech. 

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Lakewood Ranch, Florida
Year Founded
1984
Social Media