Job Description

Job Summary

Proficiency in MadCap Flare for creating and publishing user manuals, and PDFs. creating:

• User Manuals
• Installation Guides
• Quick Start Guides
• Process Documentation

Key Responsibilities

• Create and maintain user manuals, installation guides, quick reference guides, and online help systems using MadCap Flare.
• Design and structure documentation for PDF, HTML5, and knowledge base outputs.
• Work closely with Subject Matter Experts (SMEs), business stakeholders, and project teams to gather technical information.
• Create screenshots, diagrams, workflows, illustrations, and visual content to enhance documentation.
• Apply content reuse, single-sourcing, snippets, variables, and conditional text techniques.
• Ensure documentation follows branding, style guide, accessibility, and quality standards.
• Review, edit, and publish documentation releases within project timelines.

Skill Requirements

Technical Skills

• XML-based authoring concepts
• CSS for styling outputs
• Basic HTML knowledge
• Single-sourcing and content reuse
• PDF and HTML5 output generation
• Image editing and screenshot annotation tools (Snagit, Photoshop, Illustrator, etc.)

Other Requirements

Experience in MadCap Flare for developing and maintaining user manuals, online help systems, and PDF documentation. Strong knowledge of technical writing