Job Description

1X

Since its founding in 2015, 1X has been at the forefront of developing advanced humanoid robots designed for household use. Our mission is to create an abundant supply of labor through safe, intelligent humanoids.

We strive for excellence in all we do, solving some of the hardest problems in robotics with the world’s most talented individuals. Every part of our robots is designed and produced in house, from motor coils to AI, reflecting our vertically integrated approach. At 1X, you will own real projects, be recognized for your achievements, and be rewarded based on merit.

We are looking for a Senior Technical Writer to lead and own our technical documentation and customer-facing product writing on the Product Knowledge team. This is a high-impact role where you'll translate complex robotic systems into clear, precise, and universally understood content that empowers customers, field technicians, operators, and internal teams to bridge the knowledge gap between us and humanoid robots.

Responsibilities

• Lead the strategy, creation, and ongoing maintenance of comprehensive product documentation for our products including:

  • Operator and user manuals, installation, setup, and commissioning guides,

  • Troubleshooting and repair procedures

  • Safety information, warnings, and compliance documentation

  • Quick start guides, field service instructions, and deployment handbooks

  • API references, SDK documentation, and integration guides

  • Other essential documents

• Collaborate closely with cross-functional teams and subject matter experts—mechanical/electrical/robotics engineers, software developers, product managers, safety & compliance specialists, UX designers, and field deployment teams—to gather accurate technical details and understand real-world product usage.

• Turn highly technical concepts into accessible, accurate, and concise documentation for diverse audiences (end-users, technicians, engineers, and customers).

• Establish and enforce documentation standards, style guides, templates, and best practices tailored to robotics products

• Standardize content using documentation tools

• Assist in creating operator and technician-friendly training content, including step-by-step guides and visuals

• Monitor documentation updates, report progress, and optimize content based on feedback

• Develop new and/or revise existing content as necessary and on-time, based on the request

Requirements

• 3-5 years of technical writing experience (software and/or hardware) with knowledge of relevant content development tools

• Proven track record creating product-facing documentation such as user manuals, service guides, safety documentation, and installation instructions for physical/technical products

• Strong technical aptitude and ability to learn complex robotics concepts quickly; familiarity with robotics terms, components (actuators, IMUs, manipulators), and concepts (world models, path planning and navigation, teleoperation) is highly desirable

• Exceptional writing, editing, and proofreading skills with meticulous attention to detail, especially around safety-critical language and warnings.

• Style guideline experience.

• Strong communicator

We believe the best work is done when collaborating and therefore require in-person presence in our office locations.