Position Title:
Senior Technical Training Specialist
Salary Range:
Senior Technical Training Specialist (Grade 15, Exempt). Annual salary range: $86,560 – $108,200. This range reflects the minimum to midpoint of the grade. Salary may exceed the midpoint and will commensurate with experience.The Senior Technical Training Specialist is responsible for designing, developing, and personally delivering technical training and enablement programs for the Government Accounts team, with a primary focus on Salesforce CRM, Power BI, and related Government Accounts/data systems. This position creates scalable learning structures, training strategies, documentation, and delivery methods that improve tool adoption, process consistency, data quality, and operational effectiveness.
Additional Job Description:
Required Qualifications
Experience working in a business environment
Experience using, supporting, or training users on Salesforce CRM, Power BI, reporting tools, data systems, CRM systems, or similar business technology tools
Experience developing or delivering training, documentation, work instructions, job aids, or user support materials
Strong communication skills with the ability to explain technical concepts, business processes, and data practices to non-technical audiences
Strong analytical, problem-solving, organizational, and customer service skills
Experience serving internal or external customers
Preferred Qualifications
Three (3) or more years of experience in technical training, business systems enablement, Salesforce CRM, reporting, data management, account service, client relations/development, or other directly related experience
Experience designing learning paths, training strategies, workshops, office hours, eLearning, microlearning, or blended learning experiences
Experience with adult learning principles, instructional design, change adoption, or user enablement
Experience with Salesforce administration, Salesforce reporting, Power BI, CRM systems, or data visualization tools
Experience developing SOPs, standard work instructions, job aids, training materials, or knowledge management content
Familiarity with data governance, data quality, data definitions, source-of-truth practices, or data stewardship
Experience partnering with subject matter experts to create real-life examples, business use cases, or scenario
Location:
This is a remote position, and is subject to Sourcewell's telecommuting policies and procedures.
Must be able to meet travel requirements for this position, which is approximately four(4) times per year including occasional travel to Staples, MN for meetings, professional development or team activities. Notice will be given ahead of time.
Full Time/Part Time:
Full time
Position Type:
Regular
Scheduled Hours:
40
At Sourcewell, collaboration, respect, and belonging are the core of who we are. We believe in giving back to the community, offering paid volunteer time for staff, and supporting one another to do our best work. We’re proud to have been recognized by Top Workplaces, the nation’s leading employer recognition program, annually since 2016.
Our values:
Seek. Be curious.
Empower. Be accountable and liberate others.
Impact. Be a difference maker.
As a government agency, Sourcewell shares a commitment to improve the lives of the people we serve. As a MN-based organization, we want to help all our communities grow and thrive. Our dynamic hub of solutions helps public agencies operate more efficiently and effectively, so they can better serve their communities.
Today, we partner with education, government, and nonprofit agencies to boost student and community success — as well as helping other public agencies do more with less.
Nationwide, we offer a cooperative purchasing program for public entities and technology solutions that support schools. We also provide procurement support upon request to authorized military installations across the U.S.
Our Vision: We provide leading solutions that empower community success. Our Mission: We are a force multiplier. Our Values: Seek. Empower. Impact.
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