Intuition Machines uses AI/ML to build enterprise security products. We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world. You are probably familiar with our best-known product, the hCaptcha security suite. Our approach is simple: low overhead, small teams, and rapid iteration.
As a Senior Technical Support Engineer, you’ll work directly with customers and engineering teams to solve complex technical problems, improve product reliability, and ensure a smooth customer experience. Your software development experience will let you dig into issues and contribute directly to product improvements.
Using AI: Coding agents are indisputably useful tools. We provide access to the top 3 models, and were early adopters of evals-first development flows. Familiarity with coding using agents is part of all interviews. However, reliability and correctness are critical for us. You will need to read and understand every line of code with your name on it, and it will be reviewed by both people and machines.
We celebrate equality of opportunity and are committed to creating an inclusive environment for all team members. Join us as we transform cybersecurity, user privacy, and machine learning online!
Please note that all positions require pre-employment screening, including third-party verification of work history, education, and identity, as well as a final in-person interview and identity verification step, which will be conducted in your country of residence.
We have one goal: applying cutting edge AI/ML to real world problems.
Our best-known product suite is hCaptcha, which is used by top online services to protect hundreds of millions of people.
We help some of the world's largest companies build and scale AI/ML solutions to address their business problems, with a focus on fraud and abuse. Each of our products comes from our ongoing research in AI/ML, with teams spanning many focus areas.
