Kurita Group

Senior Technical Service Representative - Water Treatment

Kurita Group  •  Madison, WI (Onsite)  •  22 hours ago
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Job Description

Overview

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries.

Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world.

Kurita’s corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony

As a Senior Technical Service Representative you represent the company & provide a valuable service to our customers. It is important that you perform the functions of your job in a safe & professional manner.

The Senior Technical Service Representative will complete work assignments and service accounts according to previous contracts and commitments. Conduct in-plant water sampling, analyses and reporting of results. Collect operating data on equipment and is responsible for maintaining/monitoring the chemical feed program. Complete specialized studies as well as communicate effectively with Sales Reps, Customers and internal employees. Support Sales Force where assigned.

This individual is responsible for his/her participation in the field training program, including acquiring all assigned technical and mechanical knowledge. A Senior Technical Service Representative is responsible for developing customer and prospect rapport and goodwill, for learning the customers’ and prospects’ operations and for becoming a producing member of the company sales and service team.

Title: Senior Technical Service Representative

Location: Home Office/Central Wisconsin

Travel: 80 to 100% in Territory with company vehicle

Comp: $70,000- $80,000 plus bonus

Responsibilities

  • Maintain current customer base
  • Service accounts per direction of assigned Sales Reps
  • Improve technical and market knowledge
  • Complete call reports, service reports and business reviews as required
  • Work with assigned sales representative to complete and update contract agreements and work sheets, submit to CSR’s and accounting as required
  • Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service
  • Performance of other duties as assigned

Qualifications

  • Technical Degree or Minimum 2 Years Sales or Technical Experience
  • CDL license preferred
  • “In-House” Training as needed to meet objectives
  • Field Training with other reps to meet objectives
  • Strong communication skills
  • Continued training to meet objectives
  • Mechanical aptitude, familiarity with electrical and plumbing basics related to feed and control equipment.
  • Must have a Class B license and ability to either drive a company car or be on the Kurita America Inc. FAVR program

Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Kurita Group

About Kurita Group

For more than 70 years, since its founding in 1949, Kurita Water Industries has been consistently operating in two areas of "water and the environment."​

Kurita Group provides comprehensive solutions by integrating its capabilities and combining its diverse products, services, and technologies in water treatment chemicals, water treatment facilities, and maintenance services. We seek to create new value which contributes to customers and society, by creating business models that are not limited to the provision of products or technologies, transcending existing frameworks of business.

We have established R&D bases in Japan, Germany, and Singapore, where we focus on developing products and technologies tailored to the characteristics and market needs of each region, by making effective use of our worldwide technologies and human resources. We will continue to bolster our global research and development infrastructure by strengthening cooperation between our bases and achieving technical synergies.

58 Kurita Group companies in 18 countries and regions. Generated total revenues of approximately 2.11 billion USD in 2018.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Tokyo , JP
Year Founded
Unknown
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