Job Description

Evolver is seeking an experienced Senior Technical Project Manager to lead strategic, cross-functional programs across Technology Operations. This role will support programs spanning Cloud & AIOps, Monitoring & Observability, Database Operations, Disaster Recovery & Resilience, and Enterprise Technology Lifecycle Management.

A key responsibility will be leading the firm's End-of-Life (EOL) and End-of-Support (EOS) program, providing firmwide visibility into technology lifecycle risks and coordinating with Application Development, Infrastructure, Database Operations, Cybersecurity, Architecture, Procurement, and vendors to drive remediation, modernization, upgrades, migrations, or technology retirement.

The ideal candidate combines strong program leadership with broad technical fluency across applications, databases, infrastructure, cloud, cybersecurity, and IT operations. Prior application development or software delivery experience is strongly preferred.

Other Key Responsibilities

• Program Leadership: Lead complex technology programs across Cloud & AIOps, Monitoring & Observability, Database Operations, Disaster Recovery, and Enterprise Technology Lifecycle Management.
• EOL/EOS Management: Own firmwide tracking, reporting, governance, and team engagement for technologies approaching or exceeding End-of-Life or End-of-Support dates. Drive ownership, remediation plans, target dates, and leadership escalation.
• Database Operations: Coordinate database platform upgrades, migrations, modernization, lifecycle remediation, vulnerability remediation, resilience initiatives, and application/database dependencies.
• Cybersecurity & Vulnerability Management: Partner with Cybersecurity and technology teams to incorporate vulnerability, patching, security, and technology-obsolescence risks into program priorities and remediation plans.
• Disaster Recovery & Resilience: Coordinate DR exercises, recovery validation, findings, remediation tracking, and readiness reporting across application, database, and infrastructure teams.
• Cloud, AIOps & Observability: Coordinate cloud, automation, monitoring, observability, and operational improvement initiatives.
• Cross-Functional Coordination: Manage dependencies across Application Development, Database Operations, Infrastructure, Cloud, Cybersecurity, Architecture, ITSM, Procurement, vendors, and managed service providers.
• Risk & Governance: Maintain program roadmaps, milestones, risks, dependencies, decisions, and escalations while driving accountability across participating teams.
• Executive Reporting: Develop dashboards and leadership updates that clearly communicate program health, lifecycle exposure, risks, remediation progress, and decisions required.
• ITSM Alignment: Ensure programs align with ITIL-based Change, Incident, Problem, Release, and Service Transition practices. Technical ServiceNow experience is not required.

Basic Qualifications

• 10 years of technical project/program management experience, including experience leading complex, cross-functional enterprise technology programs.
• 10 years of experience working with either cybersecurity, vulnerability management, patching, remediation, and technology lifecycle risks.
• 10 years of experience with enterprise applications, databases, infrastructure, cloud, or IT operations.
• 10 years of experience working within ITIL-aligned service management environments and using an enterprise ITSM platform.
• 10 years of experience coordinating technical teams, vendors, and managed service providers.
• Bachelor's degree in computer science, Information Technology, Engineering, or equivalent practical experience.

Preferred Qualifications

• Prior application development, software engineering, or application delivery experience.
• Experience with SDLC, application modernization, APIs/integrations, releases, technical debt, and platform upgrades.
• Experience managing EOL/EOS, technology lifecycle, infrastructure refresh, database modernization, or technology retirement programs.
• Familiarity with enterprise database platforms and concepts such as upgrades, migrations, patching, high availability, backup/recovery, and lifecycle management. Hands-on DBA experience is not required.
• Familiarity with Azure and/or Google Cloud Platform.
• Experience with Disaster Recovery, observability, monitoring, AIOps, or automation programs.
• Strong program governance, risk management, stakeholder management, and executive communication skills.
• PMP, PgMP, SAFe, Scrum, or equivalent certification preferred; ITIL Foundation is a plus.

Core Compentencies

• Technical program and portfolio management
• Enterprise EOL/EOS and lifecycle management
• Database Operations program coordination
• Application development and SDLC knowledge
• Cybersecurity and vulnerability management awareness
• Disaster Recovery and operational resilience
• Cloud, AIOps, monitoring, and observability
• Risk, dependency, and remediation management
• ITSM and ITIL processes
• Executive reporting and stakeholder communication
• Vendor and MSP management
• Cross-functional leadership

Evolver is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver offers benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. The annual salary for this position in the San Francisco Bay Area is $175,000 - $190,000 USD.