Sonova Group

Senior Technical Product Manager (m/f/d)

Sonova Group  •  Berlin, DE (Hybrid)  •  34 minutes ago
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Job Description

Berlin, hybrid

As the Senior Technical Product Manager for Lead Generation & Customer Acquisition, you are a senior individual contributor and the go-to product expert at the intersection of Marketing and Technology. You will drive the technical roadmap and delivery of scalable solutions that power global digital customer acquisition.

You'll drive impact through deep product vision, technical fluency, and close collaboration with marketing and IT stakeholders to deliver mission-critical lead generation solutions. This is a high-impact, cross-functional role where you bridge the gap between business needs and technical execution, orchestrating multiple specialized engineering teams to build products that scale.

What you'll do

  • Own and drive the technical product roadmap for wholesale expansion, lead generation, and the stability of solutions across existing markets
  • Act as the ultimate translator between Marketing, Sales, and Engineering, turning complex business ideas into clear, actionable technical requirements and user stories
  • Work closely with engineers to assess feasibility, break down requirements, estimate effort, allocate work, and ensure successful delivery.
  • Collaborate with Contact Center team managing CRM workflows to ensure seamless dialing capabilities and customer care processes (Zendesk, Genesys, Aircall)
  • Align with Data Engineering team to ensure accurate data ingestion and robust pipelines for e2e marketing/sales reporting in Power BI
  • Coordinate with Operations teams to ensure system stability and address cross-domain issues pragmatically
  • Drive requirements for UI/UX improvements and prioritize implementation of A/B testing strategies to maximize conversion rates and user experience

What you bring

  • 10+ years of professional experience in technical product management, including 2-3 years in software development
  • Proven experience working at the intersection of Marketing and Tech. Deep understanding of lead generation funnels, tracking, attribution models, and CRM integrations
  • A strong technical foundation and the ability to discuss system architecture, API integrations, data pipelines, and cloud environments (GCP/AWS) with engineers
  • Strong stakeholder management skills and the ability to connect business objectives with technical execution
  • Experience driving complex, multi-team projects independently in fast-paced, agile environments
  • Fluent English and excellent communication skills

Why join us

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model.

  • Take ownership of products with clear and measurable business impact
  • Connect strategic business goals with hands-on technical delivery
  • 30 days of paid annual leave
  • Subsidized VBB or Deutschland ticket
  • Dedicated learning & development budget and weekly learning time + LinkedIn Learning license
  • Company Urban Sports Club membership
  • Mobility allowance for relocation if you are relocating to join our team #LI-NB1
Sonova Group

About Sonova Group

Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations.

In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Stäfa, CH
Year Founded
Unknown
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