Job Description

Overview

We are looking for a Senior Technical Product Manager to establish and lead the data and insights strategy for Microsoft Commercial Marketplace. This role will be responsible for designing a comprehensive measurement system that enables the team to understand customer and partner behavior, evaluate the success of product investments, identify experience friction, and make informed product and business decisions.

In the Senior Technical Product Manager role, you will partner with product managers, engineers, data scientists, and business stakeholders to identify the signals that matter, establish trusted metric definitions, close telemetry gaps, and build scalable reporting capabilities. You will ensure that new features are designed with measurable outcomes from the beginning and that teams have timely, reliable insights into adoption, conversion, engagement, reliability, and customer impact.

This is a high-impact role with visibility to senior leadership and deep collaboration across engineering, design, strategy, operations, finance, product groups, and some of the largest software development companies in the world.

The Senior Technical Product Manager is a data-driven product leader who is intellectually curious, comfortable navigating ambiguity, and able to turn complex datasets into clear product direction. They have a point of view on product measurement, ask thoughtful questions, and know how to distinguish meaningful signals from noise.

We value people who create clarity, generate energy, and deliver success for their team. They embrace AI to accelerate analysis and uncover insights, take end-to-end ownership, and connect the dots between customer behavior, business outcomes, product experiences, and platform technology. If you love using data to build better products and want to establish the measurement foundation for a global commerce platform, this is the right role for you.

Responsibilities

• Design an end-to-end measurement system for the Find, Try, Buy, and Manage customer and partner journeys, including acquisition, discovery, engagement, conversion, activation, retention, and product-management scenarios.
• Build and maintain product scorecards, dashboards, funnel analyses, and recurring reports that provide timely visibility into adoption, conversion, customer friction, reliability, and business impact.
• Evaluate and improve the quality, completeness, consistency, freshness, and reliability of Marketplace data used for product decisions and reporting.
• Create self-service measurement capabilities that enable product teams to answer common questions while maintaining consistent definitions and governance.
• Apply AI-assisted analytical techniques to accelerate insight generation, identify emerging patterns, and improve the efficiency of product investigations.
• Align stakeholders on measurement priorities, metric definitions, analytical conclusions, dependencies, and tradeoffs.
• Foster an inclusive, data-driven culture focused on customer obsession, intellectual honesty, accountability, experimentation, and continuous learning.

Qualifications

Required/minimum qualifications

Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

Preferred Qualifications

• 4+ years of experience in product management, program management, or building large scale platform or commerce systems.
• Experience driving complex, cross team initiatives from strategy through delivery.
• Written and verbal communication skills, with experience presenting to senior and executive audiences.
• Experience leading projects with empathy, operate inclusively, and build trust across diverse stakeholders.
• Experience working on platforms, marketplaces, APIs, or developer ecosystems.
• Systems thinking, with the ability to design capabilities that scale across products, customers, and geographies.
• Experience using data, experimentation, and customer insights to drive prioritization and measure impact.

#CEAIjobs

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.