Job Description

Job Summary

OpenText AppWorks Lead

Experience

10+ years in IT; 6+ years on OpenText platforms, including 4+ years hands-on with AppWorks (or Process Suite)

Role summary

Hands-on technical lead who owns the architecture and delivery of an AppWorks workflow and case management solution, leads a small development team and is the main technical contact for business and IT stakeholders.

Key Responsibilities

• Solution design: Run requirements and design workshops; produce functional and technical specifications.
• Architecture: Define the AppWorks entity model, case lifecycle, BPM processes and business rules.
• Security and integration: Design role-based access and SSO through OTDS, and integrations with ERP, email/SMS and other enterprise systems.
• Team leadership: Plan and estimate sprints, set development standards, review designs and code, and mentor developers.
• Release management: Oversee environments and controlled deployments from Development through to Production.
• Quality and compliance: Own the test approach, lead defect triage, and ensure audit, access-control and data privacy requirements are met.
• Go-live and support: Lead cut-over and hypercare, deliver knowledge transfer and act as third-line escalation.

Primary Skills

Skill

Proficiency

AppWorks solution architecture and design

Expert

Case management and BPM design (entities, lifecycles, BPMN, rules, SLAs)

Expert

Integration design (REST/SOAP, ERP integration patterns)

Advanced

Authentication, SSO, Active Directory / Entra ID sync

Advanced

Technical leadership of OpenText delivery teams

Expert

Requirements analysis and solution documentation

Expert

Key Responsibilities

OpenText AppWorks Lead

Experience

10+ years in IT; 6+ years on OpenText platforms, including 4+ years hands-on with AppWorks (or Process Suite)

Role summary

Hands-on technical lead who owns the architecture and delivery of an AppWorks workflow and case management solution, leads a small development team and is the main technical contact for business and IT stakeholders.

Key Responsibilities

• Solution design: Run requirements and design workshops; produce functional and technical specifications.
• Architecture: Define the AppWorks entity model, case lifecycle, BPM processes and business rules.
• Security and integration: Design role-based access and SSO through OTDS, and integrations with ERP, email/SMS and other enterprise systems.
• Team leadership: Plan and estimate sprints, set development standards, review designs and code, and mentor developers.
• Release management: Oversee environments and controlled deployments from Development through to Production.
• Quality and compliance: Own the test approach, lead defect triage, and ensure audit, access-control and data privacy requirements are met.
• Go-live and support: Lead cut-over and hypercare, deliver knowledge transfer and act as third-line escalation.

Primary Skills

Skill

Proficiency

AppWorks solution architecture and design

Expert

Case management and BPM design (entities, lifecycles, BPMN, rules, SLAs)

Expert

Integration design (REST/SOAP, ERP integration patterns)

Advanced

Authentication, SSO, Active Directory / Entra ID sync

Advanced

Technical leadership of OpenText delivery teams

Expert

Requirements analysis and solution documentation

Expert

Skill Requirements

Other Requirements