HCLTech – Hungary

Senior Technical Lead

HCLTech – Hungary  •  Onsite  •  2 hours ago
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Job Description

Job Summary

Must have

  • Independently handle all ServiceNow traffic for L1 and L2 incidents on our governance platform
  • Strong problem solving and great learning agility — platform specifics will be covered through training
  • Clear written and verbal communication with business users

Good to have

  • Basic functional knowledge of AI
  • Continuous-improvement mindset — using automation and data insights to control ticket volume and improve efficiency

Nice to have

  • ServiceNow workflow or reporting configuration
  • Experience supporting an Azure-hosted web platform

Key Responsibilities

Must have

  • Independently handle all ServiceNow traffic for L1 and L2 incidents on our governance platform
  • Strong problem solving and great learning agility — platform specifics will be covered through training
  • Clear written and verbal communication with business users

Good to have

  • Basic functional knowledge of AI
  • Continuous-improvement mindset — using automation and data insights to control ticket volume and improve efficiency

Nice to have

  • ServiceNow workflow or reporting configuration
  • Experience supporting an Azure-hosted web platform

Skill Requirements

Other Requirements

HCLTech – Hungary

About HCLTech – Hungary

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Budapest, HU
Year Founded
2006
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