Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
The purpose of this role is to provide senior technical leadership and act as the the escalation point for complex, high‑impact technology issues, ensuring the stability, reliability, and security of critical systems that support clinical and operational functions at Epworth sites. The position exists to resolve the most challenging technical problems, drive permanent fixes, and reduce technical debt across the environment through expert troubleshooting, root‑cause analysis, and collaboration with infrastructure, application, and vendor teams.
Responsible for uplifting the capability of Technology Coordinators and site‑based support teams, you will provide mentoring, technical guidance, and solution validation to ensure consistent, high‑quality service delivery. By maintaining expertise across infrastructure, applications, networks, and integrated clinical systems, you will ensure that escalations are handled efficiently, accurately, and in alignment with organisational standards and ITIL practices.
This position ensures that critical technology services remain stable, secure, and optimised, enabling staff and doctors to deliver safe, uninterrupted patient care and ensuring the organisation can operate with confidence in its technology foundations.
You will make an impact by:
You will bring:
At Epworth, everybody matters.
At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:
Enquire / Apply
Sound interesting? To apply, click the I'm Interested button and attach your CV and cover letter.
For more information, refer to the attached position description or contact Epworth Talent on (03) 9426 0606.
It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.
As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).
At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.
It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.
As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).
At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
