Job Description

• Shape technology that improves adviser and client experiences
• Deliver complex change across financial advice platforms
• Connect business needs with innovative technology solutions

The opportunity to join our team

Join our Advice & Customer Technology team as a Senior Technical Business Analyst and help shape technology solutions that deliver better experiences for advisers and clients. You’ll bring strong knowledge of the financial advice technology landscape, combining deep technical analysis with an understanding of adviser workflows, client needs and the broader wealth environment. Working across Product, Engineering, Architecture and business teams, you’ll translate complex business requirements into detailed technical specifications, integration requirements and practical solutions. You’ll play an important role across major transformation initiatives, identifying opportunities to improve platforms, processes and end-to-end customer experiences. This is an opportunity to use your technical expertise and industry knowledge to influence how technology better supports Advice and its customers.

Key Responsibilities:

• Translate business and target-state requirements into detailed technical specifications, integration requirements, solution designs and implementation activities.
• Analyse financial advice technology, adviser workflows and system requirements to identify opportunities that improve business and customer outcomes.
• Partner with Business Analysts, Product Owners, architects and engineers to bridge the gap between complex technology solutions and business needs.
• Review and validate solution specifications against business requirements, ensuring solutions support effective adviser and client experiences.
• Apply strong data analysis skills to investigate issues, identify root causes and support technology and business teams with data-related queries.
• Plan and execute system testing, coordinate user acceptance testing and support implementation of planned releases and BAU fixes.
• Identify and manage programme-level risks, issues and dependencies, escalating appropriately to minimise delivery impacts.
• Build strong relationships with stakeholders, SMEs, Product Owners and delivery partners while supporting business readiness and successful adoption of change.

What you will bring:

• 7+ years’ dedicated business analysis experience, using recognised analysis techniques within complex technology and transformation environments.
• Proven Senior Technical Business Analyst experience within financial advice, superannuation and/or investment services, with a strong understanding of the Australian financial planning landscape.
• Strong knowledge of advice technology and the end-to-end adviser and client experience, with the ability to translate business and customer needs into effective technology solutions.
• Experience working on large-scale transformation initiatives and delivering change across complex, integrated technology environments.
• Strong technical capability across systems, integrations, data and cloud/on-premise solutions, with the ability to translate technical concepts for business audiences.
• Experience with Agile or Lean delivery and tools such as Jira, Confluence, Miro and process mapping using BPMN notation.
• Strong analytical and problem-solving skills, including the ability to identify root causes, analyse data and navigate complex business and technology problems.
• Excellent stakeholder engagement, communication and influencing skills, with the ability to build trusted relationships across business and technology teams.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.