Job Description

This is a hybrid position requiring 3 days onsite and must be located within 100 miles of Rochester campus.

Why this role matters:

Mayo Clinic is advancing Bold. Forward. to create connected, technology-enabled environments that support exceptional patient care, staff experience and operational excellence. The Senior Technical Business Analyst will help turn strategic intent into practical execution by clarifying requirements, mapping system dependencies and aligning stakeholders around integrated solutions.

The Senior Technical Business Analyst leads discovery, analysis and documentation for complex digital, operational and technology initiatives. This position bridges clinical, operational, business, vendor and technical teams to define workflows, use cases, functional requirements, data flows and integration specifications.

The successful candidate will bring systems thinking, strong facilitation skills and the judgment to navigate ambiguity. The role requires clear communication, disciplined analysis and the ability to influence across teams without formal authority.

Key Responsibilities:

• Lead requirements gathering, analysis and documentation for complex digital, operational and technology initiatives.
• Define business processes, workflows, use cases, user stories, functional requirements and technical specifications.
• Analyze and map enterprise data flows, system interfaces and integration requirements across multiple platforms.
• Facilitate workshops, requirements sessions and cross-functional working groups with clinical, operational, IT and vendor partners.
• Assess options, dependencies, risks and impacts so leaders can make informed, timely decisions.
• Collaborate with project managers, architects, engineers and product teams to support execution, validation and adoption.

• Contribute to vendor evaluations, proof-of-concept activities and third-party onboarding processes as needed.

• Identify opportunities to simplify workflows, reduce complexity and improve digital experiences for patients and staff.

Required qualifications:

• Bachelor's degree in business, information systems, health care administration, engineering or a related field.
• Five years of experience as a business analyst, technical business analyst, systems analyst or related role.
• Experience in health care, clinical operations or digital health.
• Demonstrated experience gathering and documenting business, operational and technical requirements.
• Experience working with system integrations, data flows or enterprise technology platforms.
• Strong facilitation, written communication, verbal communication and active listening skills.
• Ability to manage multiple initiatives, solve problems and maintain attention to detail in a complex environment.