An Oracle support technical consultant resolves system bugs, handles production support tickets, and builds custom reports or integrations. They ensure day-to-day system stability and performance
Troubleshooting: Fix complex technical errors, application failures, and data issues reported by users.
Maintenance & Enhancements: Update custom code, workflows, interfaces, and reports (like BI Publisher).
Ticket Management: Follow IT service management rules to handle incidents, problems, and routine requests on time.
Testing: Test code fixes and patches before putting them into live production systems.
Collaboration: Talk with functional teams and clients to understand problems and explain technical solutions.[1, 2, 3, 4, 5]
Technical Tools: Strong knowledge of SQL, PL/SQL, and reporting tools like BI Publisher.
Platform Experience: Experience with Oracle Cloud (Fusion)
Integration Knowledge: Familiarity with Oracle Integration Cloud (OIC) or Web Services.
Problem-Solving: Strong critical thinking to find fast, safe fixes for broken processes
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