Within CHANEL Tech Europe, the Digital Factory is responsible for developing and evolving digital applications that support the in-store experience and retail operations for the House. Among these products, MyBoutiqueApp is a strategic application used by boutique staff to enhance client experience, clienteling activities, and certain operational tasks.
In a context of transformation and maturity elevation for the Digital Factory, we are looking for a Senior Tech Lead for MyBoutiqueApp (across several squads). This key role is responsible for:
Ensuring engineering best practices
Guaranteeing technical coherence
Securing delivery quality
Safeguarding platform sustainability
All within a complex product environment and as part of a platform modernization phase.
As Senior Tech Lead, you work closely with:
Internal and partner development teams
Product Owners
Functional and technical Architects
QA teams
You are responsible for:
Act as a transversal technical reference across squads
Guide developers in their implementation choices
Support partner development teams
Ensure compliance with enterprise architecture guidelines and technical standards
Facilitate technical alignment across squads in a multi-team environment
In close collaboration with the Technical Architect, transform architectural directions into concrete implementations within squads
Ensure developments (mainly by external partners) respect:
Defined architectural principles
Technical and security standards
Engineering best practices
Quality strategy and observability requirements
Contribute to the robustness, maintainability, and scalability of the platform
Design and steer the technical backlog for MyBoutiqueApp
Identify and structure major technical topics such as: Reduction of technical debt, Refactoring initiatives, Performance improvements, Platform evolutions, Foundational technical projects, Security vulnerabilities
Ensure a balance between functional delivery and technical sustainability
Promote high code quality standards
Advocate Software Craftsmanship
Instill DevSecOps principles
Foster a strong CI/CD culture (a core skill expected for this role)
Improve CI/CD pipelines
Integrate monitoring and observability
Leverage AI in delivery practices
Challenging Cloud Infrastructure Aspects
Collaborate with the QA Lead to structure and align quality strategy
Support squads on test automation challenges
Ensure coherence between development practices and QA requirements
While not directly responsible for test automation, master related concepts and technologies and guide teams
You share responsibility for development quality within squads.
Define and enforce: Mobile development standards (especially iOS) , Best practices in application design, Application architecture guidelines
You support squads in their architectural and design choices, ensuring alignment with global guidelines.
Act as a support for teams facing complex technical challenges
Help structure solutions, secure choices, anticipate risks, and facilitate technical collaboration between squad
You contribute to securing overall platform delivery and improving team productivity.
12 years in software development, with proven experience as a Tech Lead or Senior Engineer
Background in complex, agile product environments and multi-squad organizations
Strong experience in CI/CD (essential for this operational role)
Retail, omnichannel, or clienteling environment experience is a plus
Expertise in backend development (Java), web and/or mobile development (iOS is a significant plus)
Mastery of modern front-end and back-end technologies (“state of the art”)
Knowledge of MACH architectures (Microservices, API, Cloud, Headless) and API-driven architectures
Experience with cloud environments, distributed and scalable architectures
Mastery of mobile architectures (Swift/Swift UI, React Native, Flutter), app lifecycle (AppStore/TestFlight, MDM), mobile patterns (offline, data sync, state management)
Security (secure development, OWASP Mobile), mobile testing (Appium, XCTest, Playwright)
Good understanding of modern, decoupled architectural principles, QA practices, and test automation technologies
Ability to operate within established frameworks
Recognized technical leadership, able to influence without direct authority
Ability to clarify complex technical topics, facilitate collective decision-making, align teams transversally
Strong listening, communication, and coaching skills; able to vulgarize for business counterparts
Pragmatism, sense of priorities, anticipation, initiative
Team animation and coordination (prioritization, follow-up, reporting, coaching, delegation)
Critical thinking and the ability to propose new approaches
Joining CHANEL Tech means entering a unique technology environment where digital innovation directly serves the client experience in boutiques. Within the Digital Factory, you will contribute to strategic digital products used daily by boutique staff around the world.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
