Job Description

Why Ryan?

• Flexible Work Environment

• Award-Winning Culture

• World-Class Benefits and Compensation

• Accelerated Career Path

• Community Outreach

• Mentorship Opportunities

• Wellness-Centric Benefits

To perform the job successfully, the candidate should have a basic understanding of Tax and accounting concepts and excellent analytical & problem-solving abilities. High attention to detail, ability to meet strict deadlines and good communications is critical. Basic or Intermediate knowledge of Microsoft® Word, Access, Excel, Outlook, Internet navigation and research is preferred. Relevant experience on Sales and Use tax filing and Return Preparation is preferred.

Duties and Responsibilities:

People:

• Create a positive team experience by being proactive on tasks.
• Provide process related guidance and/or instructions to junior staff / new hires.
• Identify and facilitate the training needs on existing and new tasks for smooth knowledge transfer. Conduct training for new hires regarding the process and ensure staff is prepared to do well in Process Knowledge Test - "PKT".
• Guide the new hires / mentees with the EDI EFTs reviews and signoff before submission during compliance cycle for 3-4 months.
• Work on return preparation and assist preparers during compliance. Ensure timely delivery and quality standards are met.
• Process and review online filings of tax returns and Electronic Data Interchange and Electronic Funds Transfers (EDI / EFT's) from India.
• Tracking errors accurately while reviewing return preparations and filing.
• Responsible for driving internal and external debrief calls and coordinate with Tax Specialist by providing data for dashboard. Circulate minutes of meeting to location leads for posting.
• Assist Tax Associates with logging notices and voice mails appropriately. Provide trainings, assignment and assist team on notices and voice mails without missing Turn Around Time - "TAT".

Client:

• Responsible for delivering tasks assigned within Turn Around Time by meeting expected quality standards.
• Attention to detail in written and oral communication with internal and external stakeholders.
• Performs quality / self-review as assigned before processing to next level of review.
• Ensure to follow work plan all the time and deliver projects on time. Responsible to follow up by email and when required, elevate to Assistant Manager or US leadership to meet deadlines timely.
• Work efficiently and consistently to adhere to tax calendar deadlines.
• Prepares medium to complex sales and use tax returns using compliance software.
• Responsible for ensuring monthly checklist are update.
• Give recommendation to US preparers on updating the compliance documents and make sure the necessary updates are made.

Value:

• Assist and work on data manipulation, e-Filing, and compliance preparations.
• Reconcile sales tax returns to source data files.
• Assist specialists and Team leads to prepare and maintain TCS process documents (training material, document management process, quality management etc.).
• Maintains a professional and positive attitude at all times. Motivates associates and bring positive attitude.
• Develop advanced communication and presentation skills.
• Collaborate and encourage associates to come up with various scenarios to bring new process improvement opportunities. Support Seniors and US Managers to implement process improvements.

Education and Experience:

• Masters or bachelor’s degree in Finance/ Accounting/ Business preferred.
• 2-4 years of experience in US Taxation.
• Computer literate with working knowledge of Microsoft Office.
• Good communication skills and excellent writing skills are required.

Computer Skills:

• Intermediate to advance skillset to manipulates data using Microsoft® Excel and Portable Document Format (PDF) applications such as Adobe Acrobat and Nitro, and basic knowledge of Microsoft Access.
• Expertise in MS Excel, MS Word, Adobe application.

Additional Skills:

• Troubleshoots and resolves issues with compliance, e-Filing, data issues, as they arise.
• Maintain quality control methods to identify errors and improve accuracy. Perform quality check and ensure error tracking is executed at all levels.
• Prepares reports as per the requirements from supervisor.
• Willingness to take additional responsibility and perform other duties as assigned.

Work Environment:

• Current work hours are 7.00 AM to 4.00 PM, IST or 2.00 PM to 11.00 PM, IST. Shift change is anticipated depending on US work hours/time zone and business need.
• Candidate should be willing to work in any shift.
• A reasonable amount of overtime will be required during compliance filing.
• Standard indoor working environment.
• Position requires regular interaction with employees in India and US via e-mail and telephone.

Equal Opportunity Employer: disability/veteran