Job Description

Senior Talent Partner

Department: People Success | Team: People Experience

Reports To: Talent Leader
Location: Doral Office / Mid- West Market/ Site Location Support

The Senior Talent Partner supports organizational growth by translating talent acquisition strategy into execution across assigned markets. This role partners closely with operational leaders to ensure locations are staffed efficiently with high-quality talent while maintaining a consistent, people-first candidate experience. The Senior Talent Partner leads recruiting for complex site-level roles, supports high-volume hiring initiatives, and helps strengthen talent pipelines to support operational stability, new site openings, and market expansion.

Impact of the Role

• Supports consistent staffing levels across markets to ensure operational performance and customer experience.
• Strengthens leadership pipelines for complex and operational site- level roles.
• Drives proactive recruiting strategies to reduce hiring gaps and improve hiring timelines.
• Partners with operational leaders to anticipate staffing needs aligned with business growth.

Recruiting Scope

• Supports recruiting across multiple markets and locations.
• Manages approximately 20–60 active requisitions depending on business needs.
• Leads recruitment for critical roles (i.e., Customer Experience Advisors and site-level leadership roles)
• Supports hiring new site openings, backfills, acquisitions, and market expansion.

Market Ownership

Serves as the primary recruiting partner for assigned markets by partnering with Regional Managers and Area Directors to monitor staffing needs, hiring timelines, and workforce trends. Develops recruiting strategies to support high-turnover locations, strengthen leadership pipelines, and ensures recruiting processes and candidate experience standards are consistently executed across supported markets.

Key Responsibilities

• Partner with operational leaders to assess hiring needs and workforce planning priorities.
• Lead recruiting for Site Manager, Assistant Site Manager, and other operational leadership roles.
• Build and maintain candidate pipelines through sourcing, referrals, community partnerships, and recruiting events.
• Execute targeted sourcing strategies for hard-to-fill roles and emerging markets.
• Serve as a trusted advisor to hiring managers on candidate evaluation and interview best practices.
• Support recruitment marketing and community outreach to strengthen employer brand visibility.
• Maintain accurate recruiting workflows and candidate data within the ATS.
• Monitor recruiting performance metrics and share market insights with the Talent Acquisition Leader.

Key Competencies

• Operational Recruiting Excellence
• Strategic Partnership
• Pipeline Development
• Market Awareness
• Candidate Experience
• Process Discipline
• Collaboration

Qualifications

• 3–5+ years of full-cycle recruiting experience, including high-volume hiring environments.
• Experience supporting multi-site organizations such as retail, hospitality, or service operations.
• Strong sourcing skills using LinkedIn Recruiter, job boards, referrals, and outreach campaigns.
• Experience recruiting leadership roles preferred.
• Familiarity with ATS platforms such as UKG, Workday, Paycom, Paylocity, Greenhouse, or similar systems.
• Strong stakeholder partnership and communication skills.

Success Metrics

• Hiring timelines maintained within 30–45 days for frontline roles and 45–60 days for leadership roles.
• Active pipelines maintained for high-volume and leadership roles.
• Markets supported maintain consistent staffing levels.
• Hiring managers receive proactive recruiting partnership and updates.
• Recruiting workflows and candidate data maintained accurately in the ATS.

Physical Requirements

Prolonged periods of sitting and working on a computer. Occasional standing, walking, or lifting up to 15 lbs for recruiting events or meetings.

Travel Requirements

Occasional travel (up to 20%) may be required for market visits, hiring events, or operational meetings. Must have reliable transportation and a valid driver’s license.