Job Description

Company Description

EasyVista is a leading European IT Service Management (ITSM) and IT Operations platform, providing organisations with a unified cloud-based solution to manage IT service delivery, automate workflows, monitor digital infrastructure and support employees across increasingly complex enterprise environments. Its platform combines ITSM, Remote Support, Monitoring, Automation and AI capabilities to help CIO organisations improve operational efficiency, reduce downtime and deliver a better digital employee experience.

Founded in France, EasyVista has grown into a leading European provider of IT Service Management and IT Operations software provider, serving more than 3,000 customers globally across enterprise, public sector and mid-market organisations. The business has expanded both organically and through acquisition, most recently strengthening its position in the DACH region through the acquisition and integration of OTRS, one of Germany's best-known ITSM platforms.

Under Eurazeo's ownership, EasyVista has entered the next phase of its evolution: transforming from a traditional ITSM software provider into a broader AI-enabled IT Operations platform. Alongside significant investment in product innovation, the business has expanded into Remote Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer Success and is building a scalable partner ecosystem. Following the acquisition and ongoing integration of OTRS, Germany has become one of EasyVista's most strategic growth markets, with the business now focused on scaling its enterprise platform, accelerating cross-sell opportunities and establishing itself as a leading European alternative within the IT Operations software market.

Job Description

The Senior Talent Manager is experienced and autonomous. The position is part of our global HR team and play a pivotal role in attracting, developing, and retaining top talent across our growing SaaS organization. Reporting to the CHRO, you will drive recruitment, employer branding, and onboarding initiatives with a strategic business partner mindset.

Your expertise in the software/SaaS industry, combined with your multilingual capabilities and international experience, will be essential to supporting our ambitious growth and development across multiple markets.

1. Recruitment & Talent Acquisition

• Develop and execute recruitment strategies to attract top-tier talent across technical and non-technical roles
• Source, screen, and interview candidates; partner with hiring managers to identify the best-fit profiles
• Manage the full recruitment lifecycle, from job posting to offer negotiation and candidate onboarding
• Build and maintain relationships with external recruitment partners and networks
• Track recruitment metrics and continuously improve the hiring process for efficiency and quality

1. Onboarding & New Employee Experience

• Design and optimize comprehensive onboarding programs to ensure seamless integration of new hires
• Develop onboarding materials, checklists, and resources tailored to different roles and locations
• Coordinate with relevant departments to ensure new employees receive necessary equipment, access, and training
• Schedule and facilitate onboarding sessions covering company culture, compliance, and role-specific orientation
• Conduct onboarding feedback surveys to identify improvement opportunities
• Foster connections between new hires and their teams to accelerate cultural integration and engagement

1. Employer Branding & Talent Marketing

• Design and implement employer branding strategies to position our organization as a visible employer in the SaaS industry
• Create compelling recruitment content, case studies, and testimonials showcasing our company culture and employee value proposition
• Manage social media channels, career website, and recruitment platforms to attract passive and active candidates
• Collaborate with Marketing and Communications teams to amplify employer brand across digital channels
• Attend industry events, conferences, and job fairs to represent the company and build talent networks
• Gather and leverage employee feedback to continuously refine our employer brand narrative

1. Business Partnership & Strategic Support

• Act as a trusted HR business partner to hiring managers and department leaders
• Provide strategic talent consulting on workforce planning, organizational design, and talent development
• Proactively identify and address talent acquisition challenges and bottlenecks
• Support succession planning and talent pipeline development for key positions
• Contribute to HR strategy and policy development based on market insights and organizational needs

Qualifications

1. Business & Technical Skills

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent professional experience)
• 5+ years of experience in talent acquisition, employer branding, or talent management roles, ideally within the SaaS/software industry
• Proven track record of successfully recruiting and onboarding talent in international environments
• Fluency in French, English, and German (written and spoken)
• Strong knowledge of the SaaS/software industry, competitive landscape, and talent market dynamics
• Excellent communication, negotiation, and interpersonal skills
• Proficiency in HR systems, applicant tracking systems (ATS), and recruitment platforms
• Strong project management and organizational skills with ability to manage multiple priorities

1. Professional & Soft Skills

• Business Acumen: Strategic thinker with a commercial mindset; ability to link talent initiatives to business objectives
• Autonomy & Initiative: Self-starter capable of working independently while maintaining strong stakeholder collaboration
• Industry Expertise: Deep understanding of SaaS market dynamics, tech talent trends, and competitive talent landscape
• Multilingual & Cross-Cultural Competence: Comfortable navigating international environments with strong cultural sensitivity
• Creativity & Innovation: Ability to develop compelling employer branding and recruitment campaigns
• Problem-Solving: Analytical mindset with ability to identify challenges and implement effective solutions
• Relationship Building: Strong networking capabilities and ability to build lasting professional relationships
• Attention to Detail: Meticulous approach to candidate management and documentation

Additional Information