PCCW

Senior Talent Development Manager

PCCW  •  Hong Kong, HK (Onsite)  •  2 hours ago
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Job Description

PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connections across the globe linking Asia-Pacific, Europe, the Americas, the Middle East and Africa.

About Console Connect by PCCW Global

Console Connect by PCCW Global is a platform for the Software Defined Interconnection® of applications and infrastructures. It allows users to self-provision private, high-performance connections among a global ecosystem of enterprises, networks, clouds, SaaS providers, IoT providers and applications providers.

We are looking to hire an experienced Talent Development Manager to be responsible for designing and driving the company's Leadership Pipeline and talent development strategy, and serving as the Single Point of Contact for Group HR / Group L&D, ensuring that the group talent framework is effectively implemented in the business unit. Also drives a "Proactive Outreach" culture by actively identifying and intervening in talent development needs.

What you would be expected to be doing:

1. Leadersh ip Curriculum Development

    • Based on company strategy and talent review/performance results, plan the annual Leadership Development Program blueprint
    • Design HiPo (High Potential) identification and development processes, including 360° assessments, coaching, action learning, and other interventions
    • Partner with external consultants / coaches to introduce appropriate leadership assessment tools and workshop content

      2. Group HR / Group L&D Operational Liaison
    • Serve as the "Single Point of Contact" between PCCW Global L&D and Group HR for the day-to-day implementation of the groups’ leadership frameworks
    • Translate Group's Leadership Framework / Competency Model into execution plans applicable to local business units
    • Regularly submit talent development progress reports to Group HR to ensure compliance and policy alignment

3. Proactive Talent Intervention
    • Proactively analyze talent review data and performance appraisal results to identify high-potential talents requiring focused development
    • Proactively recommend corresponding Leadership Programs or coaching to HiPos and their supervisors
    • Regularly send "Talent Development Proposals" to business leaders and HRBPs, suggesting proactive talent intervention plans

4 Talent Data Analysis and Reporting
    • Track promotion rates, retention rates, and performance changes of HiPos after training participation
    • Collaboration within the team to integrate talent data into a "Talent Pipeline Health Dashboard"
    • Report talent development effectiveness to Team Head and business leaders quarterly

5. Course Wiki page and AI Chatbot Content Approval (Leadership-related)
    • Decide the text descriptions, learning objectives, trainer profiles, etc., for Leadership Program wiki pages
    • Approve content drafted by the Specialist to ensure accuracy
    • Conduct final review and sign-off on wiki pages

6. Team Management and Self-Managed Jira Tracking
    • Manage and guide the daily work of junior team members
    • Personally track and update status for all Jira Tickets
    • Accountable for Jira Ticket health; responsive to escalations

7. Budget Estimating
    • Based on Leadership Program planning, external resource costs, and culture event budgets, submit pessimistic / baseline / optimistic scenario budget estimates to Team Head

Requirements
  • Minimum of 5+ years of talent development / organizational development experience
  • Experience in collaboration within multinational organizations
  • Familiar with leadership competency models (e.g., Korn Ferry / DDI / proprietary models) and 360° assessment tools
  • Good written and verbal communication skills in both Chinese and English
PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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