Infobip

Senior Talent Acquisition Specialist

Infobip  •  Zagreb, HR (Hybrid)  •  1 month ago
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Job Description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Why is this role important at Infobip?  

As a Senior Talent Acquisition Specialist, you will play a pivotal role in building and shaping Infobip teams by identifying and attracting top talent in the market.

As part of the Talent Acquisition team, you will have the opportunity to recruit for various teams, across different locations in EMEA Region, and for simultaneous roles. You’ll work with internal and external candidates, while also contributing to global Talent Acquisition projects and collaborating with colleagues across different regions. In this role, you will partner with our leaders - hiring managers & People Operations Business Partners - to understand the company's culture, current and future hiring needs. You’ll identify potential talent sources, develop strategies to attract the best candidates and ensure a smooth and engaging hiring process.

We offer a dynamic and challenging environment where your role will significantly impact our organization’s growth. Therefore, we are looking for a highly skilled and driven Senior Talent Acquisition Specialist to join our team.

Key Responsibilities

  • Full-Cycle Recruitment: Manage the end-to-end recruitment process for a variety of roles, including conducting intake meetings, sourcing and screening candidates, facilitating interviews, and collaborating with Business Partners and the Compensation team to negotiate offers with candidates.

  • Strategic Talent Acquisition: Develop and implement innovative sourcing strategies to attract top talent, ensuring alignment with company goals and objectives.

  • Lead or contribute to Talent Acquisition Global projects (eg. Referral Programs, LinkedIn optimization, Internal Mobility initiatives) to drive continuous improvements in Talent Acquisition Global processes.

  • Stakeholder Partnership: Collaborate closely with hiring managers to understand their talent needs, craft compelling job descriptions, and develop tailored recruitment strategies. Partner with hiring managers to align on talent requirements, provide strategic consultation, and support and train them on effective interviewing techniques to influence optimal hiring decisions.

  • Candidate Experience: Ensure a positive and engaging candidate experience by providing clear communication and a seamless interview process. Foster positive candidate relationships with both internal and external candidates, including those applying for roles beyond your primary focus.

  • Employer Branding: Work closely with the Employer Branding team to promote Infobip’s employer brand and attract top talent by representing the company at internal and external events. Support employer branding initiatives, engage in networking, and build relationships with potential candidate communities to continuously expand and enhance the organization’s talent pool.

  • Market Insights, Metrics & Reporting: Stay informed on industry trends, salary benchmarks, and competitive hiring practices to inform decision-making and maintain a competitive edge

  • Track and analyze key recruitment metrics to evaluate the effectiveness of hiring efforts and identify opportunities for improvement.

  • Implement strategies to attract and hire a diverse workforce, ensuring inclusivity in the recruitment process.

  • Ensure adherence to relevant employment laws, regulations, and internal policies throughout the selection process and talent acquisition programs. 

  • Demonstrate independence and resilience in navigating complex recruitment challenges, ensuring a resilient approach in all aspects of talent acquisition management. 

More about you:  

  • Degree in Economics, Business, Human Resources or a related field. 

  • You have at least 5 years of recruiting experience in full-cycle recruiting for a business positions (preferably customer facing positions). 

  • Proven experience in end-to-end recruitment processes, including high-complexity positions at all seniority levels. Preferably on the markets as Europe, MENA or Africa.

  • Proficiency in working with Applicant Tracking Systems (ATS) ( Workday is a plus).

  • Strong sourcing and candidate evaluation skills, with experience using LinkedIn Recruiter.

  • Showing adaptabiliity and thrive in managing multiple priorities and roles within a fast-paced, ever-evolving environment.

  • Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels in English language ( any additional language is a plus)

  • Demonstrate proficiency in both written and spoken English.

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. 

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process

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Infobip

About Infobip

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way.

Quality engineering is the backbone of everything we do. Building great customer solutions on the edge of innovation means we hire, grow, and retain the best engineering talent worldwide. Over the last 15 years, we’ve grown into an Engineering Powerhouse with 70+ offices in 6 continents and over 3,700 experts, aiming to change how the world communicates.

We see ourselves as humble engineers led by our philosophy of learning by doing and fueled by our passion for technology. This is why all our solutions are entirely in-house developed, and we are proud of all the talents we have in our company!

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
London, GB
Year Founded
2006
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