Job Description

About Phorest

Phorest is a growing tech company on a mission to help beauty businesses thrive. Our software empowers premium salons, spas, and aesthetic clinics around the globe with a suite of tools designed to enhance client experiences, streamline operations, and drive business growth. With a presence in the heart of the beauty industry, we are committed to fostering innovation, excellence, and community. At Phorest, we don’t just build software – we build success stories.

The Opportunity

This is more than a recruitment role – it’s a chance to play a strategic role in building the teams that power our global growth and customers’ success. You’ll be a true partner to our senior leaders across Europe and North America, building relationships, advising and delivering TA approaches that prioritise both our internal stakeholders and the experience candidates have with us.

As a trusted advisor, you’ll bring market insights and innovative sourcing strategies to ensure Phorest continues to attract exceptional people across Sales, Marketing, Customer Success, Operations, and other non-tech functions. You’ll also help strengthen our employer brand and support diversity and inclusion efforts, while building the TA practices for a scaling global company.

What You'll Do

• Strategic Partnering Collaborate with senior leaders across multiple regions to understand business priorities, forecast hiring needs, and build scalable recruitment approaches

• Non-Tech Hiring Expertise Lead end-to-end recruitment across non-tech functions (Sales, Marketing, Customer Success, Operations, and more), with a focus on North America and Europe, navigating global time zones with flexibility to deliver business-critical headcount

• Stakeholder Coaching Guide and coach senior leadership through job scoping, candidate calibration, leveling, and total reward navigation - balancing financial ROI with top-tier talent acquisition

• Data-Driven Talent Insights: Combine market mapping, competitive intelligence, and recruitment performance metrics to provide leaders with actionable, evidence-based insights that predict talent bottlenecks and guide strategic decisions

• Pipeline Building Proactively source, map, and nurture high-calibre, diverse talent communities to build sustainable pipelines for future hiring needs

• Candidate Experience Ensure every candidate has an exceptional experience, from first contact to offer stage

• Onboarding Partnership Collaborate with the wider People team to ensure seamless transitions from candidate to new hire, using feedback to continuously refine the end-to-end experience

Who You Are

• 8+ years’ experience hiring across a range of non-technical roles, including most or all of Sales, Marketing, Customer Success and Operations. Even better if you have SaaS experience and have hired for roles in the US or Canada

• A true partnership approach, with strong stakeholder management skills and the ability to influence senior leaders through complex hiring challenges

• Expertise in direct sourcing strategies, talent mapping, and recruitment marketing

• Comfortable working across multiple regions and time zones, with flexibility to partner closely with teams in North America (East Coast). We are a high-trust, remote friendly business with flexibility in our hours. When supporting the US teams, it may be helpful to shift your working day to start and finish a little later

• An autonomous mindset, comfortable operating in ambiguous environments and capable of building hiring strategies or frameworks from scratch when needed

• Strong commercial acumen with a track record of evaluating trade-offs across compensation boundaries, geographical location tiers, and hiring models

• A data-driven approach, using TA performance metrics, market data, and competitive intelligence to influence executive decisions

• Passionate about delivering exceptional candidate experiences and building inclusive, diverse teams

• Highly organised, adaptable, and thrive in a fast-paced, scaling, mission-driven company where your impact is visible and appreciated

• Motivated to work somewhere where you can make an impact, have fun with a great team and where the mission and company values are real, inspiring and lived each day

• Curious about emerging recruitment technologies, with experience using AI and automation to improve productivity, sourcing strategies and hiring outcomes.

Benefits

🧘Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.

💰As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.

🦸‍♀️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.

🍼We care for your family and provide Enhanced Maternity and Paternity Benefits.

🌳We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.

🏠Moving house? Phorest employees get 3 moving days.

Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.