About the Opportunity
At Tools & Hardware Group, we have a clear ambition to be the ‘Best Store in Town’—and a critical part of bringing this to life is building high-performing, customer-focused teams across our Retail and Distribution Centre network.
We are continuing to strengthen our capability across our Tools and Mitre 10 networks, while also bringing recruitment for our Distribution Centre (DC) sites in-house. This role will play a key part in making that happen.
As a Senior Talent Acquisition Partner, you will be responsible for building and embedding a consistent, scalable approach to recruiting Retail and DC talent. You’ll take ownership of attracting and hiring the right people, helping to lay the foundations for how we source, assess and bring great talent into the business.
Working closely with leaders across Tools, Mitre 10 and our DC network, you will partner to uplift hiring capability, provide market insight, and ensure we are bringing in the right talent to deliver on our ambition.
In this Role
Managing full life cycle recruitment across a portfolio of Retail roles, including job briefing, advertising, sourcing, screening, interviewing, offer management and onboarding
Partnering closely with hiring managers to deliver a consistent, fair and effective recruitment process, providing expert guidance on sourcing, assessment and selection strategies
Building and maintaining strong talent pipelines, particularly within the Retail market
Providing market insights and advice to support informed hiring decisions and workforce planning
Championing a positive and engaging candidate experience through timely communication and professionalism
Leveraging systems and technology to deliver efficient and streamlined recruitment processes
Supporting Diversity, Equity and Inclusion initiatives and embedding inclusive hiring practices
Contributing to TA optimisation initiatives, process improvements and wider People & Culture projects
Providing support to the broader TA team during peak periods and leave coverage
What are we looking for?
• Strong experience in end-to-end Talent Acquisition, either in-house or agency
• Proven experience recruiting within Retail (essential), with the ability to build talent pipelines in this market
• Strong stakeholder management skills with the ability to influence and build trusted relationships
• Experience using ATS platforms (SuccessFactors preferred) and Microsoft applications
• Commercial mindset with the ability to balance speed, quality and candidate experience
• Strong organisational skills and ability to manage multiple priorities
• High level communication skills, with a professional and engaging approach
• Demonstrated ability to handle confidential and sensitive information
Experience that will set you apart
• Experience supporting high-volume or multi-site Retail hiring
• Ability to proactively source and engage passive candidates
• Strong track record of delivering against hiring targets and timelines
• Experience working in fast-paced, evolving environments
What’s on offer
We’re proud to offer a workplace that supports your well‑being, growth, and belonging:
🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well‑being days, plus 1 volunteer day annually📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender‑neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.
Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company‑owned stores across Australia.
With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade‑quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.
This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.
#LI-AP1
At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.
Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.
At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.
Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.
