STAFIDE - Tech Talent Recruitment Europe

Senior T24 Application Support Engineer (ID:3669)

STAFIDE - Tech Talent Recruitment Europe  •  Luxembourg, LU (Onsite)  •  1 month ago
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Job Description


As a Senior T24 Application Support Engineer, you will:

  • Provide Level 2/Level 3 production support for Temenos T24 Transact and Temenos Payment Hub (TPH).

  • Investigate, analyze, and resolve production incidents within defined SLAs.

  • Monitor and support end-to-end payment processing, including transaction lifecycle and card management.

  • Troubleshoot and resolve issues related to integrated banking channels and external systems.

  • Handle General Ledger (GL) reconciliation and coordinate with finance and operations teams.

  • Work closely with development teams to escalate defects and implement long-term fixes.

  • Ensure system stability, performance, and availability of critical banking applications.

  • Act as a subject matter expert (SME) and guide junior team members on T24-related topics.

What You Bring to the Table:

  • 5–8 years of overall IT experience, with strong expertise in Temenos T24 Transact and TPH support.

  • Hands-on experience with Arrangement Architecture (AA), Reporting, TPH, IF, and IRIS modules.

  • Strong technical skills in SQL, JBase, InfoBasic, and Java (L3 extensibility).

  • Experience working with Temenos Transact Release R21 or later.

  • Good understanding of SEPA and SWIFT messaging standards.

  • Experience in production support environments, including incident, problem, and change management.

  • Exposure to banking/payment domain, especially transaction processing and reconciliation.

You should possess the ability to:

  • Perform advanced troubleshooting using SQL queries and debugging techniques.

  • Analyze complex production issues and provide timely resolutions.

  • Manage payment flows and identify bottlenecks in transaction processing.

  • Collaborate effectively with cross-functional teams (development, finance, operations).

  • Identify recurring issues and drive root cause analysis (RCA).

  • Suggest and implement automation or process improvements.

  • Handle high-pressure production environments with strong problem-solving skills.

  • Ensure adherence to SLAs, quality standards, and compliance requirements.

What We Bring to the Table:

  • Opportunity to work on core banking and payment systems in a high-impact environment.

  • Exposure to modern Temenos platforms and financial transaction ecosystems.

  • A collaborative work culture with opportunities to mentor and lead initiatives.

  • Continuous learning and growth in banking technology and production support excellence.

  • A dynamic environment focused on innovation, automation, and operational efficiency.

Let’s Connect
Want to discuss this opportunity in more detail? Feel free to reach out.
Recruiter
: Aswin Dhanvandhar
Phone
: +31 20 369 0609 ; Extn :141
Email
:
aswin.d@stafide.nl
LinkedIn
:
https://www.linkedin.com/in/aswin-dhanvandhar
STAFIDE - Tech Talent Recruitment Europe

About STAFIDE - Tech Talent Recruitment Europe

Headquartered in the Netherlands, STAFIDE specializes in Niche Tech Recruitment across Europe, connecting top talent with outstanding opportunities in the IT sector. Our data-driven recruitment model ensures the ideal match between candidates and employers, enhancing both skill alignment and cultural fit. With a strong focus on Skill-Based Hiring, we provide candidates with an in-depth understanding of the organization—whether for permanent positions or temporary assignments (interim opdrachten) like secondment (detachering)—strengthening employer branding for our clients as a recruitment company (uitzendbureau).

In today’s fast-evolving tech landscape, we recognize the unique challenges companies face in sourcing highly skilled talent. Our advanced, AI-driven talent intelligence system (ATS) is specifically designed to prioritize Skill-Based Hiring for niche IT roles, empowering organizations to address talent shortages by identifying professionals with the expertise to drive innovation and growth.

Whether you’re a company in search of exceptional talent or a professional seeking your next ICT role, STAFIDE is your strategic recruitment (werving en selectie) partner. Our deep expertise in the Dutch market, combined with a steadfast commitment to excellence, makes us the preferred choice for all your recruitment needs.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Amstelveen, NL
Year Founded
2023
Website
stafide.nl
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