Gallery Residential

Senior Systems Specialist

Gallery Residential  •  Atlanta, GA (Remote)  •  17 hours ago
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Job Description

About the Role
We are seeking a detail-oriented and tech-savvy Sr. Systems Specialist to join our property management team. In this role, you will serve as the primary administrator and subject matter expert for our property management technology stack, with a strong focus on Entrata You will be responsible for system configuration, user support, data integrity, process optimization, and cross-departmental training to ensure our platforms operate at peak efficiency.
Key Responsibilities
Entrata Administration
  • Serve as a system administrator for the Entrata platform across all managed properties
  • Configure and maintain property settings, unit/lease templates, workflows, and user permissions
  • Manage integrations between Entrata and third-party platforms (e.g., ILS, screening, payment processors)
  • Troubleshoot system issues and coordinate resolution with Entrata support
Systems & Technology Management
  • Administer and support additional tools in the technology stack, which may include:
    • Yardi
    • Various Other Systems


Training & Support
  • Develop and deliver system training programs for onsite and corporate staff
  • Create and maintain user guides, SOPs, and quick-reference documentation
  • Provide ongoing technical support and serve as a Tier 1 for staff
Qualifications
Required
  • 2+ years of experience in property management systems administration
  • Hands-on experience with Entrata
  • Proficiency in Microsoft Excel and Microsoft 365 suite
  • Strong analytical, problem-solving, and organizational skills
  • Excellent written and verbal communication skills
  • Ability to train non-technical users with patience and clarity
Preferred
  • Experience with additional PMS platforms (Yardi, RealPage, AppFolio)
  • Familiarity with SQL, data querying, or reporting tools (Power BI, Tableau)
  • Experience supporting multi-site or large-scale residential property portfolios
  • Knowledge of Fair Housing regulations and property management best practices
  • Entrata certification or formal training credentials

Work Environment
This position requires occasional travel to managed properties for system audits, training, and onboarding. A hybrid schedule may be available following the onboarding period.
Gallery Residential

About Gallery Residential

Every community begins with a vision. But how do you make the vision come to life? Gallery Residential knows how to transform the strategic plan into a captivating story; one that excites residents and enriches their living experience. We create value with a hospitality-minded philosophy that focuses on the resident journey.

Industry
Real Estate & Property
Company Size
201-500 employees
Headquarters
Atlanta, GA
Year Founded
2023
Website
galleryresidential.com
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