Work you’ll do

Provide technical services in the areas of computer hardware and software for both the hotel and the internal employees located at Deloitte University. Administers, configures, monitors and tests application servers for business and network operations. Manage vendors to maintain system stasis regardless of server and application locations. Provides suggestions and recommendations for new technology solutions. Work with senior level engineers to implement applications and technology solutions. Monitor daily use data and application server backups, upgrades, and patches. Responds to and resolves any critical issues impacting production and other system environments. May serve internal or external clients.

This is an in-office role which works 100% onsite at our Westlake, TX Deloitte location.

The successful candidate would possess these skills

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Deloitte Technology helps power Deloitte’s success. The DT- Deloitte University’s - Infrastructure Team focuses on delivering world class hospitality experiences and providing technologies that enable leadership development. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The DU Technology & Infrastructure (T&I) Team delivers services internally including:

• Network Management (LAN, WAN, WLAN)
• Incident Management (Following ITIL Model)
• Server Deployment
• Storage Management
• Technology & Infrastructure
• Application Management
• Relationship Management
• Hotel specific technologies
• Audio Visual Services
• Compliance & Security Standards
• Communications

Qualifications

Required:

• Bachelor’s degree or equivalent in Computer Science, Computer Engineering, or related field
• Minimum 5 years of experience supporting IT Infrastructure Systems & Network environments
• Minimum 1 year of experience supporting Windows environments including but not limited to:
• Recent editions of Windows Server Administration and maintenance
• Basic understanding of application troubleshooting
• Microsoft Office/365
• Scripting protocols (Powershell, VBS, Python, etc.)
• Onsite at Westlake, TX Deloitte office
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred:

• Minimum 2 years supporting Project Coordination/Mgmt
• MCSE, Azure/AWS/GCP Cloud Certifications
• General understanding of cyber security best practices
• Ability to prioritize under pressure with calm demeanor
• Windows Server 2016-2022
• Access control systems
• VMWare ESXi hosting
• Infor HMS and Sales & Catering platforms
• Hotel Guestroom technology (InfoValue/Crave/JamF MDM solution)
• Root Cause Analysis process
• Basic IP scheming

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,400 to $165,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

EA_ExpHire
RITM9963208