Global Engineering is responsible for Enterprise and Azure AD, Domain Controllers, SAML, App Proxy, LDAP, DHCP, and Windows OS/Automation information technology, risk assessment, development, design, and validation of emerging and/or improved infrastructure technologies and services enabling business goals and requirements for transition to global operations.
Provide third level support to ensure functionality and operations of all systems. Follow the Established Best Practice of Data Center technical services used throughout RELX and their subsidiaries in support of business products and infrastructure services for all RELX customers. Scope includes the infrastructure support of Windows, and similar IT platforms.
QUALIFICATIONS:
10+ years of Systems Engineering experience
BS Engineering/Computer Science
TECHNICAL SKILLS:
Experience of Windows Enterprise infrastructure.
Window troubleshooting.
Experience in virtual server environments.
Experience in scripts automation.
Experience in Azure and AWS Cloud implementation
Strong critical thinking skills.
Good oral and written communication skills.
ACCOUNTABILITIES:
Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization, etc.
Install program products and system components
Demonstrate thorough understanding of all system components and of program products assigned to support.
Work closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines.
Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.
Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems and Windows infrastructure).
Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, and Windows/Virtual infrastructure).
Develop lists/scripts for execution of commonly used processes and automation of simple tasks.
All other duties as assigned.
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USA Job Seekers:
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America.
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