Job Description

About Us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role

We are currently seeking a skilled Senior Systems Engineer to join our team in Perth. In this role, you will be responsible for supporting and improving systems, infrastructure, and processes for our clients. You will work closely with our clients to understand their requirements and collaborate with other members of the IT team to ensure the availability, security, and performance of our systems.

Our office is based in Perth. We like to bring people together in person, and are required to provide onsite expertise to customers, but we are mindful of the benefits of working from home for work/life balance. With that in mind the balance of time spent in office, on customer site or working from home will be managed within your team to ensure our commitments are met though note that this will be a predominantly on-site position (up to 4 days onsite per week).

What You’ll Do

• Provide technical support and troubleshooting for systems and infrastructure
• Monitor and maintain the performance, availability, and security of systems and infrastructure
• Champion customer service improvement strategies and process improvements
• Participate in an on call roster and regularly attend customer site
• Collaborate with other IT team members to ensure seamless integration and operation of systems
• Design and implement systems and infrastructure based on client requirements
• Stay up to date with the latest technologies and trends in the industry

What You’ll Bring

• Minimum of 5 years of experience as a Systems Engineer or related role
• Strong knowledge of:
• Proficiency in scripting languages, such as PowerShell or Python
• Strong knowledge of systems and infrastructure design and implementation
• Good understanding of networking principles and protocols
• Good understanding of public cloud principles and systems
• Good understanding of cybersecurity principles
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Good communication and interpersonal skills

Culture and Benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here:

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact

Eligibility criteria and conditions may apply to some benefits.