Job Description

Stafford Gray is looking for a senior Systems Analyst to support a large public-sector IT organization. This is a hands-on analyst role for someone who can sit between the business and the development team: understand the problem, define the solution, write specifications developers can build from, and keep the system healthy after go-live. Azure DevOps (ADO) is central to how this team works, so deep, day-to-day ADO experience is required.

What you’ll do

• Work with business units to understand current processes, identify problems, and define input, output, data, and reporting requirements.
• Evaluate alternative solutions, including cost/benefit analysis, and recommend the best path forward.
• Write detailed functional and technical specifications, including program functions, record formats, and the steps needed to build or modify a system.
• Assess whether requested changes are feasible within existing system capabilities, constraints, and schedules.
• Study existing systems for effectiveness and design improvements to meet current and future needs.
• Produce technical documentation, including reports, process flows, diagrams, data flows, and user/instructional manuals.
• Support developers in resolving issues related to specifications and requirements, and coordinate the work of others to develop, test, and deploy changes.
• Provide technical support for application issues and for data sharing with external partners.
• Support and maintain systems after implementation, including upgrades and defect resolution.
• Contribute recommendations on system security, interfaces, and technology planning.

Requirements

Required

• 14+ years of experience in IT systems analysis, application support, or closely related work.
• 5+ years of hands-on Azure DevOps experience, such as Boards, work-item tracking, backlogs, queries, and dashboards. Pipelines and repos are a plus.
• Bachelor’s degree. Computer Science, CIS, or MIS is preferred.
• Strong understanding of system capabilities and limitations, software development, databases, and programming concepts.
• Ability to work independently and with management and stakeholders on complex problems.
• Strong written and verbal communication skills, including the ability to write and revise standards and procedures and to train others.
• Must live within 90 miles of Lansing, MI (48933) at time of submission.

Nice to have

• Public-sector or regulated-industry experience.
• SQL and experience with data mapping or system integrations.
• Experience mentoring or coordinating the work of other analysts or developers.