Job Description
Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!
| Who we are
We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star:
Inspire trust, build community and enable change.
Payments Canada — where our country connects: Payments Canada — Who we are
| Our culture
With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!
Do you want to make payments easier, smarter and safer for Canada? Join us today!
You need to work here if
• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.
Come and join us — where payments meet purpose!
| What we are looking for
The High Value Payment Systems Operations team provides business and technical expertise to ensure the operational excellence of Canada’s clearing and settlement infrastructure, and interfaces with member institutions to develop, maintain, and improve business processes that support the operation of the national clearing and settlement systems. The team also plays a key role in planning the evolution and future state of high value payments in Canada.
Reporting to the Manager, High Value Payment Systems Operations, the Senior Systems Analyst is responsible and accountable for bridging business and system management services and offering. Providing expertise, recommendations and support in the planning, development, implementation, integration, forecasting, and maintenance of the High Value payment systems. They lead consolidation of business requirements and work with the team, technology stakeholders, vendor, partners, and external stakeholders in the identification, evaluation, planning, and development of a series of complex implementations, and execution of quality assurance activities.
They have a sound understanding of technology and work closely with vendors to ensure test requirements from the front and back-end are well executed. They define and document processes and procedures related to business requirements and quality assurance activities as part of an overall System Development Life Cycle. They address member requests for use of the Payments Canada testing environments.
| A day in the life
Responsibilities of the Senior Systems Analyst role includes but are not limited to:
Business Services and Operations
• Lead the execution of business analysis functions of High Value Payment Systems, analyze the business needs of members and stakeholders, and propose solutions to identified problems and identifying opportunities for value added services.
• Developing an understanding of Payments Canada’s by-laws, rules and standards to ensure operational excellence.
• Gather detailed requirements from users, members, and stakeholders. This includes interpretation data to actionable recommendations.
• Obtain data from multiple sources, analyze information to develop reliable fact-based reports in support of various operational initiatives and ongoing activities.
• Leading small teams to support the coordination and execution of operational projects and annual initiatives.
Systems Solutions and Support
• Maintain a sound understanding of the payment system technologies utilized for the High Value Payment Systems.
• Provide system expertise for both business and technical resources.
• Support both business operations and system solutions in the support and monitoring of the High Value Payment Systems.
• Administration and configuration of the High Value Payment Systems.
• Provide on-call support as needed to support operations and ensure timely and accurate follow-up and reporting of all participant and Payments Canada system incidents.
• Provide technical expertise in the investigation of High Value Payment Systems events.
Quality Assurance
• Working closely with vendors and encouraging partnerships in the support and maintenance of critical infrastructure.
• Coordination and facilitation of Quality Assurance activities (i.e. Member engagement, vendor testing, internal testing).
• Contribute to the vendor managed Release Management process.
| What you need to be successful
• University degree or college diploma in computer science or related studies.
• Minimum of five (5) years’ experience within a similar role.
• Sound experience in DevOps and agile environments.
• Experience in developing and fostering relationships, both internally and externally.
• Experience in managing external IT vendors.
• Experience in applying system management best practices.
• Sound experience in producing concise and detailed documentation.
• Experience in performing business analysis, collecting requirements, and developing solutions.
• Strong knowledge of technologies such as Confluence, Jira, MQ Series, SWIFT network for financial transitions, Redhat, RSA Security Appliances, Active Directory, and Oracle DBs.
• Strong knowledge of the Software Development Life Cycle.
• Occasional travel may be required.
• Overtime and on-call support based on operational requirements will be required.
• Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada.
| You will really stand out with
• ITIL Certification is considered an asset.
| Salary range
• Based on qualifications and experience: $88,500 to $147,500.
Please submit your application by June 26, 2026.
| What's in it for you?
• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up (if eligible)
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.
| Our Commitment to Fair Hiring
At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements.
It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.
| Our diversity, inclusion and equity commitment
At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.
We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.
We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.
