Job Description

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

As a Senior Systems Analyst, you will play a critical role in ensuring the successful delivery and optimization of technical solutions in support of a value stream team. This role bridges business needs and technical implementation by analyzing complex systems, defining detailed requirements, and supporting the design and delivery of end-to-end capabilities aligned with the team’s objectives. The Senior Systems Analyst collaborates with product owners, architects, developers, testers and stakeholders to understand business processes, document system behaviors, identify gaps, and translate strategic goals into actionable stories and technical specifications. Whenever possible, solution design should be modern, flexible, scalable, and decoupled.

Requirements

Technical Skills

• Requirements gathering and documentation (functional and non-functional)
• Process modeling
• Data modeling
• Writing clear, testable user stories and acceptance criteria
• Understanding of relational databases, SQL, Python (for querying and validation)
• Data mapping and transformation documentation
• Data Analysis using Excel, SQL tools, or BI platforms
• Ability to read and interpret system architecture diagrams and technical specifications
• Understanding of microservices and distributed systems concepts
• Familiarity with ETL processes
• GitHub or other version control basics
• Experience with project management software (e.g., Jira).
• Expertise in Agile methodologies (e.g., Kanban, Scrum) for managing delivery
• Understanding of SDLC processes
• Familiarity with secure data handling, especially sensitive financial data and personally identifiable information (PII).

Experience 6-10 years

· Highly preferred:

o Experience in the insurance/financial industry

o AWS Cloud Practitioner Certification

Competencies

• Excellent communication and interpersonal skills, capable of conveying complex technical concepts to non-technical stakeholders.
• Strong problem-solving abilities and analytical thinking.
• Ability to work independently and manage multiple projects simultaneously while ensuring high-quality delivery.
• Attention to detail, with a focus on delivering accurate and efficient solutions.
  
  Key Responsibilities:
• • Solutions Delivery & Implementation:
• o Design technical solutions that meet the business requirements and technical specifications.
• o Perform technical assessments and support the delivery of solutions, ensuring all deadlines and quality standards are met.
• • Collaboration with Stakeholders:
• o Build strong relationships with internal and external stakeholders to drive client satisfaction.
• o Maintain ongoing communication to ensure that requirements are fully understood and reflected in the delivered solutions.
• o Provide regular updates on project progress, issues, and milestones.
• • System & Process Optimization:
• o Participate in reviews and assessments of existing systems to identify areas for improvement, optimization, and re-engineering.
• o Proactively contribute to the evolution of system architecture, recommending improvements based on business needs and industry trends.
• • Agile Development:
• o Work within an agile framework, participating in planning, stand-ups, and reviews to ensure timely delivery of solutions.
• • Troubleshooting & Issue Resolution:
• o Assist with the investigation of technical issues that arise during both the implementation and operational phases of a project.
• o Help provide post-implementation support, ensuring that any issues are quickly identified and resolved, minimizing disruption to business operations.
• • Documentation & Knowledge Sharing:
• o Create and maintain comprehensive technical documentation, which may include code, processes, system architecture diagrams and integration specifications.
• o Share knowledge and expertise with team members, promoting best practices and fostering a culture of collaborative learning.
• • Continuous Learning & Innovation:
• o Stay up to date with emerging technologies and best practices to improve solution delivery.

Benefits

• Monetary compensation
• Year-end Bonus
• IMSS, AFORE, INFONAVIT
• Major Medical Expenses Insurance
• Minor Medical Expenses Insurance
• Life Insurance
• Funeral Expenses Insurance
• Preferential rates for car insurance
• TDU Membership
• Holidays and Vacations
• Sick days
• Bereavement days
• Civil Marriage days
• Maternity & Paternity leave
• English and Spanish classes
• Performance Management Framework
• Certifications
• TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID
• Taquitos Rewards
• Amazon Gift Card on your Birthday
• Work-from-home Bonus
• Laptop Policy

Equal employment

Enroute is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.