Job Description

Working at Abbott
ity, working mothers, female executives, and scientists.

At Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of

• A company recognized as a great place to work in dozens of countries around the world

• A workplace celebrated for diversity, working mothers, female executives, and scientists

The Opportunity

This position is based in Kuala Lumpur, Malaysia, within the IT function, supporting OUS sites across Information Technology domains. The IT team partners closely with manufacturing, engineering, quality, commercial, and supply chain teams to ensure technology enables safe, compliant, and efficient operations.

As the Senior Systems Analyst, you will support site IT operations by bridging business processes, production operations, and digital systems. You will provide operational and technical support, coordinate system activities, maintain documentation, and help drive small IT initiatives and continuous improvements.

What You’ll Work On

• Provide day‑to‑day operational support for site IT systems, including incident tracking, troubleshooting coordination, and follow‑ups

• Capture, document, and clarify business and technical requirements, supporting audits, quality events, and investigations

• Support system testing, patching, upgrades, and verification activities, ensuring proper documentation and change management

• Assist with small IT projects, continuous improvement initiatives, and coordination with internal teams and external providers

• Ensure compliance with corporate, divisional, and local quality, cyber security, and governance requirements

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline

• Strong understanding of IT fundamentals, including applications, infrastructure, incident and change management

• Excellent documentation, organization, and communication skills

Preferred Qualifications

• 2–5 years of experience in IT support, OT systems, manufacturing systems, or plant operations

• Experience supporting production or regulated environments (e.g. MES, PLC/HMI, SCADA, logistics systems, pharma or medical devices)

• Ability to work effectively with both technical and non‑technical stakeholders

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Business Relationship Management

DIVISION:

BTS Business Technology Services

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)