Job Description
Job Location: Indianapolis - Indianapolis, IN 46278Duties and Responsibilities:
- SharePoint
- - Subject matter expert
- - Maintain the CSI IT site
- - Maintain the CSI Document Center site
- - Maintain the global navigation on the CSI SharePoint site
- - Assist users and administrators with granting access, etc.
- - Grant access when administrators cannot (the last line of defense)
- - Manage CSI Home Page, including updating/adding links to business policies; update Leadership Corner as needed
- - Keep EBS Launchpad updated with clone dates and other changes
- - Manage Power Automate flows: RFA Approval site, RTP Supplier Add/Change Requests site, Saltillo RMA Approval site, R&D Labs – Process Requests and Process Lab sites, IT Change Request site, Engineering 700K Part Number Requests site
- Monthly IT Scorecard
- - Gather and report on project completion metrics
- PCard Administration
- - Submit expense reports each month for IT team Pcard expenses
- - Process payment for Zoom
- Oracle Procurement
- - Update the approval hierarchy for the business when changes are requested
- - Update approval limits for specific individuals when changes are requested
- - Enter requisitions for the IT team
- - User assistance/support
- - Managing small projects related to Procurement
- - IT testing of the system following change
- - Facilitating user testing of the system following change
- - Support for the Mall/iProcurement
- - Monitor procurement workflows and retrigger or reassign when necessary
- - Monitor CSI EBS PROD NA mailbox for stuck emails and notify DBA Team to restart workflow mailer if needed.
- Oracle Security/User Provisioning
- - New user setups
- - Changes in user responsibilities
- - SOD reviews in conjunction with new user setups or responsibility changes
- - Maintain the SOD and business case directory (log exceptions, who they apply to, and what the relevant compensating controls are)
- - Create/maintain Oracle menus, request groups, responsibilities
- - Org assignments for responsibilities
- - Manage P&C ITG Requests mailbox
- - Review GDW Paycom report daily and disable Oracle accounts if needed
- MS Office
General user support in the use of MS Word, Excel, PowerPoint, Edge
- Csiclosures.doc site (Engineering Drawings Portal)
- - Set up new suppliers
- - Maintain spreadsheet of suppliers and passwords on SharePoint and handle password requests
- - Manage CSI Engineering Drawings Portal mailbox
- - General support
- General
- - Request approval for Oracle outages from key business users
- - Sent outage notifications for Oracle/GDW
- - Monitor CSI ticket queues
Supervisory Responsibilities: None
Educational and Other Skill RequirementsEducational and Other Skills Requirements:
- 4-year college degree in Management Information Systems, Computer Science, or comparable technology degree.
- 2 years post graduate experience working in the IT profession.
- Excellent communication skills (written, verbal, presentation).
- Strong user and administration level skills in the Microsoft Office environment, with emphasis on:
- - SharePoint (configuration, permissions, administration)
- - Excel
- - Word
- - PowerPoint
- - Outlook
- - Edge
- Proficiency working with complex data structures and relational databases.
- Proficiency using SQL to write and execute queries.
- Experience writing and maintaining software programs.
- Strong understanding of the System Development Life Cycle (SDLC).
- Experience with application-level security and user provisioning/deprovisioning.
- Experience supporting business functions and application users such as Procurement, Customer Service, Sales, Finance, etc.
- Experience supporting portions of an ERP, preferably Oracle EBS.
- Understanding of Segregation of Duties and compensating controls.
- Experience leading small to medium projects.
- Experience working with users to define and document business requirements.
- Ability to work independently and as part of a team, remotely and in-person.
- Motivated
- Self-starter
- Creative problem solver
- Excellent attention to detail
- Strong customer service skills and mentality
Nice to Have Skills/Experiences
- Oracle EBS
- MS Power BI
- Data visualizations
- User interface design
- VB6, C#, Java, Python
- EDI