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  Monitor, maintain, and update physical server hosts, virtual server environments, and storage solutions in partnership with other Information Resources staff.
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  Manage and support virtual devices including domain controllers, file servers, Exchange servers, application servers, print servers, and content management servers.
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  Administer and co-manage Microsoft Windows Active Directory, DNS, and DHCP in coordination with the network engineer and IR team.
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  Plan and perform duties related to upgrading and supporting the Active Directory Domain environment, including analysis and restructuring efforts.
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  Assist the contracted vendor with the migration of the agency's Exchange on-premises solution to the Microsoft 365 cloud environment.
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  Implement required security parameters within the Windows server environment in accordance with agency security policies.
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  Provide identity and access management (IAM) for on-premises and cloud-based systems as required.
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  Manage system and user account administration for server licensing, software solutions, and applications.
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  Assist in the development of documentation related to technical support responsibilities and support procedures.
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  Provide supplemental network administration support, including assistance with local switches, firewalls, and wireless devices, and help-desk support to agency staff as needed.

Requirements

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  10 years of experience supporting Microsoft Operating Systems environments as an IT Systems/Server Administrator.
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  8 years of experience in the implementation and support of Active Directory Domains, Dell Storage Solutions, VMware environments, Exchange, Microsoft 365 environments, and backup solutions.
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  8 years of experience communicating and providing direct technical support to agency business units and stakeholders.
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  8 years of extensive experience providing configuration and end user support for Microsoft Office 365 applications.
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  8 years of experience managing user accounts and network configurations to meet business and technical requirements.
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  5 years of experience implementing required security parameters to meet agency security policy requirements.
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  5 years of experience completing assessments to develop strategic recommendations and roadmaps.

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  5 years of experience documenting support requirements and procedures.
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  3 years of previous experience providing IT desktop support to end users in state public sector environments.

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  Candidates must currently reside within 50 miles of Austin, Texas.