Job Description

The Senior Systems Administrator installs, configures, and maintains the assigned company-wide systems. The position is also responsible for assisting with systems design, planning, and implementation.

What You'll Do:

• Install, configure, maintain, and support assigned company-wide systems
• Support the CTI network to ensure acceptable response time, availability, security, and capacity
• Proactively identify areas where technology can improve business processes and productivity
• Research, procure, and install new electronic devices and systems and set up
• Maintain necessary documentation as required by CTI SOPs
• Meet all project deadlines on time and on budget
• Provide billable IT support to client projects
• Train employees as needed on IT products and enhancements
• Maintain joint responsibility for backup and restore procedures
• Perform disaster recovery testing and documentation
• Ability to assess problems, research and implement solutions
• Project Management

What You'll Bring:

• Bachelor’s degree or equivalent in Computer Science, Information Technology, or similar
• 5+ years working with Systems and Networks in a complex, multi-site environment
• Backup and replication systems
• Virtualization systems such as HyperV
• Office 365 management, including desktop and mobile Device Management Systems such as Intune
• Antivirus/Client Security Systems
• Server and equipment patch management is preferred
• Automation/scripting with languages such as PowerShell is preferred

Why CTI?

• Advance Your Career – We support career progression through a structured mentoring program and leadership courses that provide the support needed to grow. We also value ongoing education and training through tuition reimbursement and a dedicated training department.
• Join an Award-Winning and Valued Team – We have an award-winning unparalleled culture that can be felt by our employees across 60 countries. We support a work-life balance and the importance of time with family by offering generous health benefits and vacation packages, hybrid work from home opportunities, and paid parental leave. We also encourage care for the world around us through our unique CTI Cares program.
• Make a Lasting Impact – We focus on moving medicine forward by working on treatments for chronically and critically-ill patients, who depend on us to bring life-changing therapies to market.

Important Note
In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website ( www.ctifacts.com) or from our verified LinkedIn page.

Please Note

• We will never communicate directly with you via Microsoft Teams Messaging or by text message
• We will never ask for your bank account information at any point during the recruitment process

Equal Opportunity Employer/Veterans/Disabled