Our client builds North America’s leading clinical decision support tool for mental healthcare providers. They are a mission-driven innovator rooted in research and building the tools to support the emergent clinical category they are creating. They currently serve >350 healthcare organizations and tens of thousands of clinicians delivering care in clinics, hospitals, campuses and workplaces. The company also serves regional health systems by providing population-level insights and bolsters continuity of care by making patient data on the platform portable to a variety of care providers and program admnistrators.
The company is ~8 years old and growing at a measured pace, in line with revenue, with minimal reliance on outside capital and no traditional venture investors. They have taken funding exclusively from their incubator, accelerator and a mission-aligned fund of high-net-worth family offices. The mission was inspired by personal experiences with the shortcomings and inconsistencies in mental healthcare practice and the founders are dedicated to improving the quality of care within these systems.
The company is ~65 total team members and as a Senior Platform Engineer, you will join an R&D organization of ~35 team members (with ~10 in product and design, ~20 in software engineering and ~5 in adjacent functions like data analysis, solutions engineering and support engineering). The teams are organized into 5 cross-functional pods focusing on platform, core clinical solutions, data and insights, integrations and population health. The opportunity became available to backfill the role of a platform team member who has been moved to the data and insights team.
They are a small, growing, remote-first team and successful engineers tend to be scrappy, effective communicators who take initiative, clarify requirements, and work cross-functionally with a steady eye on high-level business requirements and constraints.
Key responsibilities
Software engineering: Developing and shipping new features and improvements to the platform with a focus on common platform features in identity, access control and user management
DevOps empowerment: Improving and maintaining the tooling that streamlines the developer experience and enables safe, frequent deployments while championing a culture of productivity and operational efficiency
Monitoring & incident response: Proactively monitoring the system, participating in the on-call rotation, and managing errors to ensure smooth platform performance
Cross-functional collaboration: Leveraging agile rituals to partner closely with product, design, operations and go-to-market teams throughout the discovery, planning, refinement and delivery phases of the SDLC
Adaptability & innovation Keeping abreast of emerging technologies and industry trends; experimenting with new tools and approaches to ensure that the team’s technology choices remain efficient, current, and well-suited to the mission and customer needs
Tech stack
Back-end: Python/Django, PostgreSQL, Redis
Cloud Providers: AWS, GCP, Aptible
Infrastructure as Code / Containerization: Terraform, Docker, Kubernetes
Monitoring & Observability: New Relic, Sentry, Datadog
Your know-how
You have 3+ years of experience that encompasses both platform engineering and full-stack web development responsibilities
You have experience working with or within a platform engineering team, delivering solutions that accelerated product velocity and improved the developer experience
You have experience building high-availability distributed systems, including infrastructure, web services, horizontally scalable systems, and performance optimization
You have experience writing clean, maintainable, object-oriented code and leveraging robust testing strategies
You have a contagious growth mindset and persistently seek opportunities to improve yourself, the team, products and processes in a scaling business
You have an excellent command of English
It’s a bonus if
You have a bachelor’s degree in computer science, software engineering, or a related technical discipline
You have experience working on enterprise-grade software that handles sensitive data
You have previously served in a business that faces healthcare or other industries
You have experience building or scaling a B2B SaaS startup
You have an acute interest in mental healthcare or health technology
Our Edge
Hiring and retaining skilled talent is paramount for your company’s success. Finding the right people – who have the right skills and right personality fit – can be incredibly challenging in today’s job market. Here at hireVouch we can help you acquire the highest calibre candidates through the relationships we have formed over more than a decade. Our approach is an ethical one. Rather than use the often-employed aggressive methods typical of the recruitment industry, our focus is placed largely on referral-based networking.
Getting it right really matters to us. Let us leverage our network of talent that has already been vouched for by leading professionals in the industry to help your business grow.
Services Offered
Contingency and Retained Search
Here at hireVouch we focus on sourcing best-in-class candidates for rewarding positions in Canada and the US. We have extensive expertise in Contingency, Retained and Temporary placement, primarily within the IT sector.
On-Site Search Assistance
We have a trusted network of HR and search professionals who can provide on-site search services to help fulfill immediate needs as well as help train internal staff in finding the highest quality talent
Company Marketing Strategy
We know how competitive the job market can truly be and how important it is to have a strategy to attract talent. At hireVouch we have extensive expertise in helping companies better market themselves. We can provide the tools and knowledge that will assist you in making your business a highly attractive place to work. Developing a company marketing strategy is key to hiring the talent you need to grow.
