Job Description

About the role

Responsible for managing the daily operations of a diverse property portfolio consisting of mixed used properties.

Your key objective is to maximize the value of the landlord’s investment through proactive property management strategies, ensuring legal compliance and maintaining high tenant satisfaction.

The role will require regular and direct communication with Clients and the supervision of a graduate and on-site staff such as Building Managers and Facility Managers.

What matters most in this role

Building and maintaining strong professional relationships with clients, tenants and colleagues is paramount to your success. Proactiveness and going above and beyond is expected.

Clients may lean on your professional advice and support in connection with value enhancement projects, rent reviews, lease renewals, and take the lead to dispute resolution.

Cross-selling some of our specialist services and utilising knowledge from our Sustainability and Building Surveying teams whilst introducing Placemaking initiatives alongside our Activate team, will help cultivate all the professional services we offer.

Duties and Responsibilities

• To oversee and manage the Landlord and Tenant relationship.
• Prepare formal and detailed Client reports on the property management service.
• Ensure all rents and service charges are accurately raised and collected.
• You will prepare and oversee the service charge expenditure while ensuring tenants comply with all lease obligations.
• To progress tenant applications for Landlords consents to carry out alterations, sublet or to assign their lease.
• Working with FM team to ensure all properties are fully compliant with legislation.
• Assisting clients with due diligence in the acquisition and disposal of properties.
• Undertake regular inspections of properties to ensure tenant compliance with lease obligations in relation to use and maintenance.
• Reading of leases and maintaining accurate data in the property management system.
• Support and assist on-site management staff and the Regional Facilities Team.
• Any other property management duties as reasonably asked for by the Client.

What we expect of you

• MRCIS is preferred or similarly qualified with experience of managing a similar property portfolio..
• A proactive, practical, and positive approach to work is required with a willingness to help others who need additional support.
• Excellent and professional communication skills..
• Demonstrate authentic passion, ambition, and a strong work ethic.
• Be proficient in the use industry software such as Tramps, Qube, Yardi, Horizon and Re-leased.

Our core belief

To deliver great Workmanship rooted in a strong commitment to getting the fundamentals right.

Even though we’re in the property business, we’re all about the people.

We live and breath our core values.

• Collaboration
• Empowerment
• Autonomy
• Integrity

Why Workman?

Hybrid working to offer you a great work life balance, with a minimum of three days in the office.

Core working hours to allow for added flexibility and helps ease your commute to the office.

Study support

Discretionary annual bonus and salary reviews.

Healthcare, life insurance & wellness programme.

Long service additional holidays, your birthday off and an extra day between Christmas and New Year.

Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.

Social events throughout the year including a firm wide Christmas party!

Generous referral bonus.