Job Description
We are seeking an experienced Senior Survey Programmer to lead the end-to-end programming, testing, and support of online surveys across global research projects. This role requires strong expertise in survey scripting, complex survey methodologies, and troubleshooting within fast-paced production environments.
The ideal candidate combines hands-on technical execution with process improvement and operational ownership, while collaborating closely with cross-functional teams to deliver high-quality survey solutions at scale.
Key Responsibilities
Program and script online surveys using platforms such as Forsta Decipher and related survey technologies.
Manage the full survey programming lifecycle, including setup, logic implementation, testing, deployment, and live support.
Translate survey specifications into functional survey logic, including advanced skip patterns, piping, randomization, and custom flows.
Develop advanced survey methodologies such as MaxDiff, Conjoint, volumetrics, and custom algorithm-based studies.
Configure and manage simple to complex quota structures using survey tools and Excel.
Integrate multimedia stimuli and external assets into survey environments.
Perform data processing tasks including derived variables, data editing, weighting, and crosstab support.
Conduct comprehensive QA testing, logic validation, and cross-device compatibility testing (desktop/mobile).
Troubleshoot and resolve technical and production-related issues during survey development and live fieldwork.
Collaborate with project management, research, analytics, creative, and panel teams to ensure seamless project delivery.
Maintain documentation for survey logic, programming standards, and workflows.
Improve operational efficiency by developing reusable templates, automation tools, and standardized programming processes.
Support API integrations and third-party platform connections where required.
Independently manage multiple concurrent studies while ensuring quality and timeline adherence.
Required Skills & Experience
4–5+ years of hands-on survey programming experience within market research, consumer insights, or related environments.
Strong experience with survey platforms such as Forsta Decipher, Qualtrics, Confirmit, or similar technologies.
Proficiency in:
Experience programming advanced methodologies including MaxDiff, Conjoint, volumetrics, and custom algorithms.
Strong understanding of survey logic, quota structures, and complex routing.
Experience using Excel for quota management and data handling.
Familiarity with data processing, tabulation, and weighting processes.
Strong QA, debugging, and troubleshooting capabilities.
Proven experience independently managing complex surveys within live production environments.
Ability to resolve high-priority production issues under tight deadlines.
Nice-to-Have Skills
SQL Server and database querying experience.
API integration experience.
Familiarity with JSON.
Experience with mobile-first survey programming approaches.
