Scope:
The Planning Operate team supports global enterprise customers running mission-critical Demand and Fulfillment solutions on Blue Yonder SaaS platforms.
Due to increased customer adoption of Planning SaaS solutions and growing complexity of integrated architectures, we are expanding the L3 SME support capability to strengthen escalation ownership, solution stability improvements, and service automation initiatives.
Our current technical environment:
What you’ll do:
Escalation Ownership
Solution Expertise
Act as SME for:
Customer Solution Stability
Deployment & Upgrade Support
Provide technical leadership during:
Knowledge Engineering
What we are looking for:
Must Have Requirements:
Experience:
Technical Skills:
Expert-level:
Process Knowledge
Candidate should understand:
Nice to Have:
Experience with:
Azure cloud environments Splunk / AppDynamics monitoring Control-M schedulers
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption.
Blue Yonder is proud to be an Equal Opportunity Employer. We want you to bring your authentic self to work every day. We know that the best businesses are diverse and inclusive. Our unique talents make for great ideas, empathetic workplaces and drive results. We welcome all job applicants, so apply today.
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