Wellways Australia

Senior Support Coordinator

Wellways Australia  •  Commonwealth of Australia (Onsite)  •  13 days ago
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Job Description

  • Build your career with an organization that puts its people first!
  • Full time opportunity based in Geelong VIC
  • SCHADS Level 4 ($44.58-$47.97p/h) + Super+ Salary packaging benefits + leave loading

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About the program
Consumer Directed Services (CDS) refers to services which are led by and funded by individual consumers. This includes services such as the National Disability Insurance Scheme (NDIS) services, Lifetime Care, My Aged Care services & Community Care. These services provide support, care and access to services and technology for Australians with disabilities as well as their families and carers.

About the role
As a Senior Support Coordinator, you will support your team of Support Coordinators to facilitate access to a variety of services for participants to support them to live a fulfilling and meaningful life in the community.

Key responsibilities:

  • Delivering consistent growth in support coordination hours delivered each week ensuring service delivery is smooth and KPIs are met
  • Assisting with the development and review of Person-Centred Behaviour Support Plans, NDIS plans and review
  • Overseeing participant care quality, risk assessment and safety planning
  • Identifying key referral pathways into support coordination services and actively engage stakeholders to establish strong referral pathways and generate support coordination business for Wellways


Skills & Experience

  • Experience and skills working with people living with all disability and or mental health
  • Effective communication skills with people from a variety of backgrounds, including people from CALD and Indigenous backgrounds.
  • Prior experience working within a Mental Health, Disability or Community Based organisations

Please click here to download a copy of position description relating to this role

Pre-employment compliance requirements:

  • Evidence of working rights within Australia
  • Certificate IV in Leadership and management or commensurate experience
  • Satisfactory National Police Records Check, Working with Children Check and NDIS Workers Screening Check
  • NDIS Worker Orientation Module Certificate and 100 Points of ID

For a confidential discussion about the role, please contact Cassie Huggart on chuggard@wellways.org

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways

As a Senior Support Coordinator, you will support your team of Support Coordinators to facilitate access to a variety of services for participants to support them to live a fulfilling and meaningful life in the community.

Direct Line Management of Support Coordinators to ensure high
quality, safe, effective Support Coordination services delivered.

Please see PD for more detailed roles and responsibilities.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewardingAll ofourteams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close

14/07/2026

Wellways Australia

About Wellways Australia

Wellways Australia is a leading national mental health and disability support organisation with services in Queensland, ACT, NSW, Victoria and Tasmania.

We work with a diverse range of people, their families and carers to identify needs and goals to build good lives in the community This includes creating a home, getting a job and building meaningful relationships.

We also deliver services to people with multiple, complex needs and often do this in partnership with clinical services, health support agencies and government.

Our services are informed by current evidence on mental health, rehabilitation and community inclusion, together with an understanding of people’s lived experience – what works for them.

We are a registered NDIS service provider. Our knowledgeable staff have the right community connections. We offer: support co-ordination, group based activities, assistance to access community, skills development, assistance with household tasks and personal care, housing and tenancy, help with budgeting and travel training.

Many of our staff draw from their own experience of mental health issues to provide peer support in services, education courses, advocacy workshops and our advice and referral Helpline.

Our commitment to advocacy is central. We consult with consumers, carers, government and local business to ensure people have better opportunities to get well, stay well and fully participate in the community without stigma.

For information visit wellways.org or contact us on 1300 111 400.

Advice and referral information is also available. Call our Helpline on 1300 111 500.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Melbourne, AU
Year Founded
1978
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