Job Description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Senior Supply Chain Finance - Sales/ Programme Manager.

The Supply Chain Finance (SCF) Program Manager role is a strategic client-facing hybrid product & sales role within HSBC to drive the growth of Supply Chain Finance programs. You’ll be the single point of contact for the client and must work with the client in ensuring they have adopted the correct working capital strategy, ensure stakeholder engagement and provide guidance / advice on best practices to enable growth of their SCF program.

You’ll proactively manage Structured Trade Finance programs with our Tech, Media and Telecoms clients and to identify opportunities that will deepen our relationship and intensify our support.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Maintain a strategic relationship with the client to open opportunities for further growth / expansion
• Collaborate with Sales Managers to identify opportunities for expansion of existing programs and delivery of cross-sell opportunities that meet client needs
• Operate as the primary point of contact for existing SCF clients on all transactional and programmatic queries, taking ownership of client identified issues and mobilising internal stakeholders to deliver a resolution
• Drive engagement with internal GTS and functional stakeholders to ensure efficient execution of SCF
• Address and solve for any challenges for the program to grow coordinating with internal and external stakeholders where required
• Oversee the status and ramp up of supplier engagement and utilisation – acting as an escalation point for the supplier engagement team
• Conduct program reviews with the client on performance, opportunities, cross sell identification
• Proactive engagement with Finance and other stakeholders to ensure balances, revenues and margins are correctly captured in financial reporting systems and collaborate to troubleshoot any issues identified

To be successful in this role you should meet the following requirements:

• Extensive Trade and Client experience
• Experience of managing a client portfolio and/or responsibility for a driving client cross-sell and satisfaction metrics, plus a proven sales record with strong data analytical skills
• European Language Skills an advantage
• Deep understanding of trade finance and working capital solutions, market and competitive trends and sector based regulatory environment particularly Supply Chain Finance
• Strong knowledge of the day-to-day Treasury and Procurement environment, particularly as it relates to working capital.
• Proven ability to collaborate with local, regional and global colleagues within and outside of GTS to deliver innovative solutions that address complex client challenges
• Proven experience in managing large complex relationships in client facing roles, demonstrating an understanding of risk management, structures, credit, products, processes, in an individual contributor capacity
• Proven ability to identify and meet customer needs by matching a broad range of products and services, and delivering creative and flexible customer solutions within a deadline

Opening up a world of opportunity.