Supplier Quality Assurance (SQA) works across ResMed and our suppliers to continuously improve performance, ensure adequate process controls methods through sound quality assurance principles. These activities are all aimed at protecting and boosting ResMed’s ability to meet and exceed its Quality, Delivery and Cost targets. This role works across ResMed and our suppliers to ensure that internal and supplier processes deliver quality products and services to ResMed and to ensure ResMed has a consistent approach with our supply chain at an Engineering level.
Let’s talk about Responsibilities
Ensure thorough knowledge of ResMed’s Quality system to work within established policies and procedures, compliance with GMP, regulatory requirements and other business systems.
Operate autonomously whilst interacting effectively with andseeking input from team members and other areas of the business including,Logistics/Distribution,Procurement, Product Development Team,Marketing,Manufacturing, andQuality to ensure the supplier meets ResMed quality requirements.
Apply a risk-based approach in improving ResMed processes whilemaintainingquality compliance.
Monitor supplier quality performance metrics and trends, escalating emerging quality signals and trends toappropriate leadersand stakeholdersin a timely manner
Initiate programs to improve supplier performance systematically and reduce cost ofpoor quality,utilizingdigitalizationand data analytics
Ensuretimelycommunication of issues that affect supplier quality and delivery capability to the relevant stakeholders across the organization.
Educate and support suppliers in their use of various quality prevention tools to ensuredefect freeproducts.
Drive continuous improvement activities at suppliers to include product quality cycle and delivery performance through use of standard metricsandsix sigma
Drive supplier and sub-supplier performance to includeidentifyingand driving supplier process improvements, root cause analysis, and corrective actions with sufficient breadth and depth
Maintain lessons learned from various investigations to assist in development andsharing ofbest practice.
Work within a Project Team environment and perform other tasks as requested toassistthe business reach andmaintainits goals.
Let’s talk about Qualifications and Experience
Minimum5years’experiencemanagingexternal suppliers
High-bay or ASRS warehouses and third-partylogisticsmanagement
Warehouse housekeeping, especially in pest control interfaces
Quality risk assessment in warehouse activities
Problem solving methods & tools as well as quality process knowledge, including statistics (A3, 8D, KT Problem Solving,DMAICetc.).
Strong negotiation skills, communication skills, influential leadership & business acumen.
MicrosoftOutlook, Word, PowerPoint & Excel proficient.
Oracle business information system
Required:
Degree qualification in Engineering or Science.
Preferred:
Experience inoperatingwithin highly regulated industry – preferably medical device industry
Ability to read and interpret engineering drawings.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
We believe shaping a better world starts with better sleep and breathing, which is why we pioneer innovative solutions to help millions of people in more than 140 countries around the world live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective.
