MOO

Senior Strategy, Planning & Insight Analyst

MOO  •  London, GB (Remote)  •  4 months ago
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Job Description

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO.

We’re making new and exciting things – and we could really do with your help.

Team Intro

The Pricing & Commercial Performance team exists to help MOO make smarter commercial decisions.

We sit across pricing, customer economics, acquisition, CRM, category management, forecasting, and commercial strategy. We help the business understand not just what is happening, but why, what matters, and what we should do next.

We are not a reporting factory. We are a commercial thinking function.

Our work spans everything from customer lifetime value modelling and pricing strategy to board-level storytelling, experimentation, forecasting, and strategic planning. We partner closely with team across Commercial, Finance, Product, Operations, and Technology to challenge assumptions, surface opportunities, and improve decision-making across the business.

Due to internal promotions, we are now hiring a new role. This is an opportunity to bring deeper strategic and analytical capability into the team as MOO continues to strengthen its commercial and data foundations.

The Role

The person we want

Responsibilities

About you

  • Strong analytical capability with experience navigating complex datasets and ambiguous business questions
  • Skilled at identifying what matters commercially and translating loosely defined problems into actionable insight
  • Effective cross-functional collaborator who balances rigour, pragmatism, and pace
  • Comfortable making recommendations in uncertain environments using a combination of data, judgement, and business context
  • Thinks beyond short-term reporting and understands the wider commercial implications and trade-offs behind decisions
  • Able to bring structure, prioritisation, and clarity to evolving or ambiguous workstreams
  • Experience building forecasting, planning, customer value, or lifecycle models to support commercial decision-making
  • Proactively improves processes, ways of working, and analytical approaches across teams

Nice To Haves

  • Experience working in eCommerce, subscription or other consumer-focused businesses
  • Prior experience with Tableau and Snowflake

What’s it like to work at MOO?

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.

That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.

MOO

About MOO

At MOO, we love great design and believe it can work wonders for every business. That’s why we make it simple to create beautiful, expertly crafted print, promotional materials, and branded merchandise that’ll help you start conversations, open doors and strengthen relationships.

“Our products are designed with great care and thought in terms of materials, manufacture and end use – so their impact on the planet is minimal. Making great design accessible, sustainable and beneficial must be our purpose for this century.” - Richard Moross, Founder and CEO

MOO launched in 2006 and aims to disrupt the trillion dollar global print industry by combining the values of professional design with accessibility and reach of the web. With rapid annual growth, MOO has become one of the fastest growing print businesses in the world and has over 400 employees across the UK and US London, Boston, Lincoln RI, and Denver CO.

We believe in supporting our people to be themselves and be successful – because that’s what makes MOO a great place to work. We’re always looking for bright minds and bushy attitudes, so from software developers to social media specialists, copywriters to customer service heroes, we know we’re only as good as the teams we’ve built. If this sounds like you or someone you know, check out our vacancies and get in touch. Be part of something brilliant.

Industry
Creative & Design
Company Size
501-1,000 employees
Headquarters
London, GB
Year Founded
2006
Website
moo.com
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