Job Description

About the role

This is a senior leadership position responsible for elevating our partner strategy, strengthening performance, and driving commercial outcomes across a portfolio of key national retailers.

You will lead a team of Strategic Partnership Leads while also directly managing a select group of high‑value or complex partners, setting the standard for excellence in partner performance, governance, and executive engagement.

This role is ideal for someone who blends strong commercial capability with strategic thinking, leadership maturity, and the ability to influence at executive levels across multiple organisations.

Responsibilities:

• Drive commercial performance across your own partners and those managed by Strategic Partnership Leads, including joint business plan quality, strategic planning, and long‑term portfolio growth.
• Lead, coach, and develop Strategic Partnership Leads, ensuring consistent partner management, capability uplift, and strong performance standards across the team.
• Personally manage a select group of high‑value partners, modelling excellence in strategic account leadership, governance, negotiation, and cross‑functional coordination.
• Build and maintain senior executive relationships across partner organisations and internal teams, guiding high‑level alignment, decision‑making, and escalations.
• Lead governance, risk and compliance frameworks across the Strategic Partnerships portfolio, including performance reviews, risk mitigation, and oversight of remediation programs.
• Own cross‑functional delivery by influencing prioritisation, holding teams accountable, and ensuring effective execution across Product, Marketing, Operations, Risk, and Finance.
• Oversee insights, reporting, and forecasting, ensuring accuracy, clear partner narratives, and data‑driven action plans across the portfolio.

What you’ll bring:

• Proven success leading national retail partnerships or large commercial accounts.
• People leadership experience, with a focus on capability uplift and team performance.
• Strong commercial acumen across pricing, P&L, and strategic planning.
• Executive‑level communication, negotiation, and relationship management skills.
• Experience working in consumer finance, payments, retail, or another regulated environment.
• Demonstrated ability to embed governance, risk, and operational best practices at scale

Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident, you’d be a good fit, we’d love to hear from you!

Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.

At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That’s why we offer benefits that make a real difference in your life.

We make it possible…

• to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative.
• to balance work and life – with a hybrid working model, giving you the flexibility to work from home while connecting in the office two days a week
• to put your wellbeing first – with Sonder, a 24/7 support app for mental and physical wellness.
• to access great financial benefits – with discounts on Latitude products and services.
  

We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, Win together, Pursue excellence, and Create tomorrow

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

Only open to Australian or New Zealand Permanent Residents or Citizens.