Job Description

About the Role

Uber Delivery is revolutionizing instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with US&C Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.

The Senior Strategic Operations Manager role is a high-impact opportunity to shape the growth of Uber Eats’ largest enterprise partners. You will work directly with some of the biggest restaurant brands on the platform, using data and strategic insight to drive step-change improvements in both commercial performance and operational excellence.

This role goes beyond traditional operations. It requires diagnosing complex business challenges, influencing cross-functional stakeholders, and translating analytics into clear, actionable strategies. Success in this position demands strong problem-solving, advanced analytical thinking, disciplined execution, and the ability to present data-driven recommendations & influence senior leaders at our partner brands.

What You’ll Do:

• Structure difficult/ambiguous problems, drive analysis, and socialize insights with key stakeholders
• Develop best-in-class tools, insights, and processes to effectively scale operations across our partner organizations
• Develop analytical frameworks to project, generate, and prioritize business initiatives
• Work cross-functionally to drive decisions that require alignment

Basic Qualifications

• 4+ years of relevant experience in strategy, consulting, analytics, tech, finance, or related field.
• SQL proficiency
• Bachelors degree

Preferred Qualifications

• Expertise in using SQL, and other analytics tools
• Strong attention to detail and commitment to data accuracy
• Demonstrated ability to translate data into clear, actionable insights for non-technical audiences
• Demonstrated ability to own workstreams end-to-end and drive execution across stakeholders
• Tenacious problem-solver who is comfortable navigating ambiguity and finding a path forward
• Proven ability to balance multiple workstreams and consistently deliver against deadlines in a fast-paced environment
• Strong cross-functional stakeholder management
• Experience working with senior stakeholders across different functions, and comfortable with presenting to senior audiences
• Experience leveraging AI tools to accelerate analysis and generate insights

For Chicago, IL-based roles: The base salary range for this role is USD $118,000 per year - USD $131,000 per year.

For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.