Job Description

Senior Strategic Insights Lead Wanted!

The Senior Strategic Insights Lead will be responsible for reporting, analytics, and insight generation to support operational performance across Coverdale Infusion Clinics. This role will translate complex data into clear, actionable insights to help improve the patient journey, support decision-making, and meet the needs of all stakeholders. The role also requires a deep understanding of the Specialty Pharmaceutical industry, financial modeling, and business intelligence/insights.

Why You’ll Love It Here:

• Purpose-Driven Impact: At Coverdale Clinics, we are committed to improving patient care through innovation and excellence. In this role, your insights will directly influence how we deliver care, optimize operations, and create meaningful patient experiences.
• Growth That Matters Ongoing learning, cross-functional collaboration, and opportunities to deepen your expertise in analytics and healthcare are part of our DNA. You’ll build advanced insights capabilities, influence strategic decisions, and drive meaningful, data-informed change.
• Work-Life Harmony: We believe in balance. This role offers a consistent, flexible work environment that supports focus, collaboration, and productivity—helping you perform at your best while maintaining balance outside of work.

Hear from Our People: https://www.youtube.com/watch-v=gySeQnPY7Tg

What & Where: Full-Time, Permanent & Remote across Canada

Closing Date: June 8, 2026

Your Mission:

Analytics & Reporting

• Develop and maintain dashboards, reports, and performance scorecards
• Analyze operational data to identify trends, risks, opportunities, and root causes, then present findings in a clear and practical way
• Monitor performance against targets and support business reviews, executive presentations, and ad hoc analysis with high-quality insights

Business Partnership & Collaboration

• Partner with clinic operations, pharmacy, patient support program service, and leadership teams to identify business questions and translate them into analytics solutions
• Collaborate with cross-functional teams to design and implement enhancements, program efficiencies, and patient experience improvements

Data, Processes & Optimization

• Standardize data definitions, reporting processes, and KPI frameworks
• Improve data integrity by strengthening data capture, coding, and reporting practices
• Develop process maps, workflows, SOPs, business rules, data dictionaries, data flow diagrams, and data models

Strategic Initiatives & Delivery

• Define business needs, assess capability gaps, and determine solution approaches
• Develop estimates, cost/benefit analyses, and business cases
• Lead testing and UAT (strategies, scenarios, test cases, SME coordination)
• Support RWD/RWE collection, analysis, and alignment with broader business objectives

What You Bring to the Table:

Credentials & Experience:

• Bachelor’s degree, (or an equivalent combination of experience and education) in business insights, data analytics, financial analysis, or a related field is required
• 5+ years of experience in business intelligence, reporting, analytics, or operational insight roles.
• Strong experience with Power BI, Excel, and data visualization tools.
• Proven ability to work with large datasets, identify trends, and communicate insights to non-technical audiences.
• Experience in specialty pharmaceuticals, patient support programs, or healthcare analytics is required
• Strong attention to detail, critical thinking, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Skills:

  • Analytical thinking, problem solving, and data storytelling; strong written and verbal communication (including technical writing)

  • Experience in cost-benefit analysis, business case development, and cross-functional collaboration

  • Ability to work independently and collaboratively in a fast-paced, continuous improvement environment

  • IIBA (or similar) and vendor/partner experience are assets

  • English required, French bilingualism an asset

Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.

We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.

We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at recruitment@bioscript.ca.

Ready to Lead with Impact?
Join us at Coverdale Clinics, where “patient care is in our DNA.”

Watch what we do: https://www.youtube.com/watch-v=Prd_s5vXynQ

#INDA