Job Description

Who are Benifex? 💚💜 We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀

Why should you apply? 🌟

• Shape strategic customer outcomes: Partner with some of the world's leading employers to influence and evolve their long-term employee benefits strategies.
• Become a trusted adviser: Build relationships with senior stakeholders, combining market insight, benefits expertise and commercial thinking to drive impactful decisions.
• Work beyond traditional consulting: Lead conversations around benefits innovation, Marketplace solutions, optimisation opportunities and business transformation.
• Expand your influence: Collaborate across Account Management, Customer Success, Services teams and external partners, giving you broad visibility and impact across the business.
• Stay at the forefront of the industry: Gain exposure to emerging benefits trends, provider innovations and changing workforce expectations, helping shape the future of employee benefits.Work for a profitable, fast-growing market leader in the online reward and employee benefits space

Role Overview 🚀

The Strategic Consultant is a trusted adviser to our customers, helping them shape and evolve their long-term benefits strategies while maximising the value of their Benifex solutions. Combining benefits expertise, market insight and commercial awareness, you will provide strategic guidance, shape solutions and support customers through change, expansion and optimisation initiatives. Working closely with Account Directors, Customer Success, Services teams and Marketplace partners, you will strengthen strategic customer conversations and support key commercial opportunities. This role is focused on delivering customer value while ensuring recommendations align with sustainable commercial outcomes and long-term success.

Responsibilities 🤘

• Advise customers on benefits strategy, market trends and optimisation opportunities.
• Act as a trusted adviser to senior stakeholders, supporting long-term decision-making.
• Manage relationships with Marketplace providers and recommend solutions aligned to customer needs.
• Identify and maximise renewal, change and growth opportunities.
• Scope high-level requirements, change requests and associated commercial proposals.
• Support customers through change, expansion and benefits enhancements.
• Facilitate collaboration between customers, Services teams and internal stakeholders.
• Support RFPs, customer presentations and strategic initiatives.
• Partner with Account Directors and Customer Success teams to maximise customer value and adoption.

What are we looking for? 🔎

• Strong knowledge of employee benefits and market trends.
• Experience developing benefits strategies and advising customers.
• Ability to influence and build credibility with senior stakeholders.
• Strong commercial awareness and solution-shaping experience.
• Experience with scoping, requirements gathering and change initiatives.
• Excellent presentation, communication and facilitation skills.
• Strong stakeholder management and relationship-building abilities.
• Collaborative and customer-focused approach.
• Ability to balance strategic thinking with practical delivery.
• Analytical mindset with strong problem-solving skills.

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our internal interview process

💚 Speak to your line manager and let them know you're interested in applying to the role

📞 Call with the Talent team (optional)

⏳ Interview with the hiring manager and a member of the team

Closing Date for internal only period:

• Friday 9th October at 5pm
• Please note you do not require a CV or covering letter to apply, please just apply to register your interest.

Eligibility:

• To check your eligibility to apply, visit OneHub: https://home.onehub.global/space/fe979d65-2d95-4d85-97ab-213cac207bbf/page/1379a301-f393-44c8-bb88-12c74ec2c7f0

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.